Sylvania does not have registration procedures on its website. You can directly initiate the claim with the invoice or proof of purchase.
Warranty Valet can help you with the concern as we provide the best service to store and access all your warranty details in one place. We also have trained experts who have expertise in taking any warranty claim in the preferred way and obtaining expected results.
The warranty period of each product is defined solely on its specifications and usage. Standard luminous flux, performance figures & lifespan data are the other important details fixed along with the warranty structure.
Any defective product of Sylvania can be claimed with proof of purchase and product details like serial number in hand.
Any claim has to be reported within the first 30 days of discovery and the product has to be sent to their place along with other necessary documents in the preferred procedure. Their team will evaluate your problem and your eligibility on the claim and inform you of further proceedings.
Sylvania has compact customer support that is always there for their customers. You can make use of their contact form for any type of queries and concerns you wish to be answered. You will have to provide your name, email address, company, and description of what you wish to ask them.
Sylvania is also highly active on important social media platforms like Linked In, Twitter, Facebook, YouTube, Instagram & Pinterest. You can also use them as paths to get quicker responses.
During the warranty process, Sylvania may offer you one of the following solutions: a warranty replacement or warranty service. The warranty period usually ranges from 2 to 5 years.
2 to 5-Year Warranty Depending On The Type Of Product.
Avis Way
Newhaven
East Sussex
BN9 0ED
United Kingdom
If you are having trouble contacting Sylvania, submit a claim here.
Sylvania always warrants each of its products will be free from any type of defects in workmanship and material during the specified warranty subject to the terms and conditions in practice. The period immediately commences from the date of delivery. Hence Sylvania will repair or replace the product according to the problem only at their sole discretion. The product that has been used in accordance with the given Product and application specifications; has been installed and put into service in a professional manner (according to the installation instructions); not having exceeded temperature and voltage limits; exposed to any mechanical stresses and strains that are not in accordance with its intended purpose and/or chemical environment; that is not been modified or altered; has been installed by a professionally qualified installer and has been installed with a compatible control system where applicable are always covered by the claim.
Sylvania’s limited warranty does not cover any damages due to drop, modifications, misuse, alterations, no care & maintenance, abnormal use or acts of God; expenses or costs made for removal or re-installation of the Products; software defects, bugs or viruses; failure caused by flood, fire or lightning strike of the installation and consequential damages (such as but not limited to loss of profits/revenue or damage to property). Additionally, Sample products will never be considered in the claim and all parts subject to wear and tear, such as mechanical parts and fans used for active heat dissipation in products are also excluded.
Our claim assistance covers all Sylvania products, including:
| Product name |
|---|
| Indoor |
| Outdoor |
| Lamps |
| Lighting Controls |
| Special Lightings |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Sylvania logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Sylvania.