To initiate the registration process, start by signing up on their official website. Provide your email address and choose a password for your TP-Link ID. Afterward, click on the 'SIGN UP' button.
Upon signing up, you will receive a notification that an activation email has been dispatched to your mailbox. Open the email and click the 'Click to Finish Registration' button to finalize your TP-Link ID registration.
Afterward, log into the Product Registration System and select 'Register a Product'. Input the serial number and place of purchase. Once the form is completed, click 'Submit'.
Reach out to TP-Link support for assistance: For Home Products, call 866-225-8139, and for Business Products, dial 844-287-4762. TP-Link's support team will guide you through troubleshooting the issues you're facing.
If it's determined that a replacement is necessary and the product falls within the warranty period, an RMA (Return Merchandise Authorization) will be granted. Simply return to the TP-Link Warranty Portal to complete the RMA request form.
Customers have the flexibility to choose from various shipping options: Standard, Advanced Basic, Advanced 2-day, and Advanced Next-day shipping. Please note that opting for an advanced shipping option will incur an additional fee.
For the Standard RMA process, customers need to send back the defective unit before TP-Link ships the replacement.
In the case of Advanced RMA, TP-Link will dispatch the replacement as per the selected shipping method. Moreover, TP-Link will furnish a pre-paid return label, allowing customers to send back the defective unit.
1-year limited warranty on Baby Monitors, Wire-Free Camera Battery, Baby Monitors
2-year limited warranty on Range Extenders, Powerline Adapters, Transceivers
5-year limited warranty on OLT and Line Card
10 Mauchly,
Irvine, CA-92681,
USA.
The limited warranty encompasses failures arising from material or workmanship defects in devices, antennas, and accessories, commonly known as "manufacturer defects." Coverage under this warranty initiates upon delivery of the original purchase and is exclusive to the original buyer. To access any services guaranteed within this limited warranty, a valid proof of purchase and a complete product serial number are essential.
Certain items such as packaging, software products, and technical data are excluded from coverage under the limited warranty. Additionally, second-hand goods, including those labeled as "used," "as is," or "open box," typically do not fall under this warranty. Any modification to the product or removal of the serial number voids this limited warranty. Refurbished products or items sold by unauthorized resellers are also not covered. Unauthorized resellers are considered to be selling second-hand goods, rendering them ineligible for warranty services. Moreover, defects or damages resulting from normal wear and tear, accidents, improper installation or maintenance, misuse (including failure to adhere to product documentation), neglect, disassembly, alterations to hardware or supporting setting files, service conducted by individuals other than TP-Link USA authorized technicians, and external factors such as natural disasters, water damage, or extreme environmental conditions are not covered under this limited warranty.
Our claim assistance covers all TP-Link products, including:
| Product name |
|---|
| Smart Cameras |
| Smart Sensors |
| Smart Switches |
| USB Adapters |
| USB Hubs |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of TP-Link logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of TP-Link.