3 Simple Steps for TP-Link Warranty Claim
Step 1:
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To register your product, log into the TP-Link Product Registration System. Select "Register a Product," input the serial number and place of purchase, and then click "Submit."
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Ensure you complete the form with accurate details to activate the warranty coverage for your TP-Link product.
Step 2:
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Reach out to TP-Link support for assistance: For Home Products, call 866-225-8139, and for Business Products, dial 844-287-4762. TP-Link's support team will guide you through troubleshooting the issues you're facing.
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If it's determined that a replacement is necessary and the product falls within the warranty period, an RMA (Return Merchandise Authorization) will be granted. Simply return to the TP-Link Warranty Portal to complete the RMA request form.
Step 3:
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After RMA authorization, return to the warranty portal to select a shipping option (Standard, Advanced Basic, Advanced 2-Day, or Advanced Next-Day). Advanced options require a convenience fee paid via PayPal.
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For Standard RMAs, ship the defective product to TP-Link before receiving the replacement. For Advanced RMAs, TP-Link ships the replacement first and provides a pre-paid return label for returning the defective product.
TP-Link Warranty Period:
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1-year limited warranty on Baby Monitors, Wire-Free Camera Battery, Baby Monitors
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2-year limited warranty on Range Extenders, Powerline Adapters, Transceivers
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5-year limited warranty on OLT and Line Card
TP-Link Contact Information:
Email Support
USA:[email protected] (For Home Products), [email protected] (For Business Products)
Other Countries
Canada:
[email protected]
UK:
[email protected]
Australia:
[email protected]
India:
[email protected]
Malaysia:
[email protected]
Singapore:
[email protected]
UAE:
[email protected]
Saudi Arabia:
[email protected]
South Africa:
[email protected]
Italy:
[email protected]
Germany:
[email protected]
[email protected]
UK:
[email protected]
Australia:
[email protected]
India:
[email protected]
Malaysia:
[email protected]
Singapore:
[email protected]
UAE:
[email protected]
Saudi Arabia:
[email protected]
South Africa:
[email protected]
Italy:
[email protected]
Germany:
[email protected]
Phone Number
USA:+1-626-333-0234
Other Countries
Canada:
+1-905-881-9469
+44 (0) 345 147 0017 India:
1800 209 4168
+603 2141 4358 Singapore:
+ 65 6512 9250 UAE:
+97148939500 South Africa:
010 590 6147 Italy:
[email protected] Germany:
+49 (0) 211 5447 4970
France:+33 (0)1 82 88 35 35
+1-905-881-9469
Mon-Thurs: 9:00 am - 6.00 pm, Fri: 9:00 am - 5.00 pm
UK:+44 (0) 345 147 0017 India:
1800 209 4168
Mon - Sat: 10:00 am - 6:00 pm
Malaysia:+603 2141 4358 Singapore:
+ 65 6512 9250 UAE:
+97148939500 South Africa:
010 590 6147 Italy:
[email protected] Germany:
+49 (0) 211 5447 4970
Mon - Fri: 9:00 am - 8:00 pm, Sat: 10:00 am - 6:00 pm
France:France:+33 (0)1 82 88 35 35
Contact Address
USA:10 Mauchly, Irvine, CA-92681, USA.
Other Countries
UK:
250 South Oak Way Green Park, Reading RG2 6UG
India:TP-Link India Pvt. Ltd 201, A Wing, Times Square, Andheri Kurla Road, Near Marol Naka Metro Station, Andheri East, Mumbai – 400059
Malaysia:Lot 3.01 - Lot 3.02, 3rd Floor, Podium Block, Plaza Berjaya, 12, Jalan Imbi 55100 Kuala Lumpur
Singapore:No. 150, Ubi Avenue 4, #04-01 Singapore 408825
South Africa:1st Floor, Block C, East, Central Park Offices, 400 16th Rd, Randjespark, Midrand, 1685
France:Bâtiment Grenat, 16-18 avenue Morane Saulnier 78140 Vélizy-Villacoublay
Netherlands:Archimedesbaan 18, 3439 ME Nieuwegein, the Netherlands
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Chat or Submit a Claim
Let Warranty Valet assist you in claiming TP-Link warranty hassle-free.
What is covered under the TP-Link Warranty?
TP-Link warranty policy applies to:
- The warranty covers failures due to material or workmanship defects, including devices, antennas, and accessories.
- It is exclusive to the original purchaser and starts upon the delivery of the product.
- Proof of purchase and a complete product serial number are required to claim warranty services.
- Coverage is limited to "manufacturer defects" only.
What is NOT covered under the TP-Link Warranty?
TP-Link warranty does not apply to:
- Packaging, software products, and technical data are not covered under the warranty.
- Products labeled as "used," "as is," or "open box" and those purchased from unauthorized resellers are ineligible for warranty service.
- Modifying the product or removing the serial number will void the warranty.
- Products labeled as refurbished are not covered by the warranty.
- Normal wear and tear, accidents, improper installation, maintenance, or misuse (including failure to follow documentation) are not covered.
- The warranty does not cover damages from natural disasters, water, extreme environmental conditions, or service by unauthorized technicians.
Products of TP-Link:
Our claim assistance covers all TP-Link products, including:
| Product name |
|---|
| Smart Cameras |
| Wi-Fi Router |
| Smart Doorbell |
| Solar Charging Panel |
| Baby Monitor |
| Flood Lighting |
| Robot Vacuums |
| Smart Sensors |
| Smart Doorlock |
| Smart Switches |
| USB Adapters |
| USB Hubs |
| TP-Link Omada Pro SDN |
| TP-Link Omada SDN |
| VIGI Pan & Tilt Camera |
| VIGI NVR Hard Drives |
Contact Our Claim Experts
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of TP-Link logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of TP-Link.