Step 1:

  • Since Rowenta does not utilize the product registration method, you need to contact customer service directly for all warranty claims, issues, or inquiries. The contact page provides details about FAQs, accessories, parts, manuals, guarantee conditions, online and in-store retailers, and repair services.

  • Rowenta offers a one-year guarantee for electrical appliances only for domestic and private use. By selecting the product ranges, review the guarantee conditions for the specific products.

  • You must submit your personal data and any accompanying messages with files, ensuring that they do not exceed 25 Mb in size.

Step 2:

  • Rowenta boasts exclusive repair centers in the USA, servicing appliances within and beyond their warranty period, while also offering a selection of accessories and spare parts. Don't get stressed to call one of their authorized repair specialists directly.

  • Select your desired product category by either clicking on the corresponding image or entering the name or reference of your Rowenta product into the search engine, conveniently located on the left side of the page. This will lead you to all the relevant information you need about your product.

Step 3:

  • The consumer service (SAV) team is well-equipped to handle any questions or concerns you may have regarding Rowenta brand products and services. For additional information about prices and products, visit their official website.

  • It's crucial to keep in mind that product warranty periods can differ from one country to another. In such situations, you should consider the country of purchase to determine the warranty duration.

  • During the warranty process, Rowenta may provide you with one of the following solutions: a warranty replacement or warranty service during the warranty period. The warranty period is either 1 year or 5 years.

Rowenta Warranty Period:

  • 1-year limited warranty on defects in materials or workmanship

  • 5-year limited warranty on non-electrical Rowenta ironing board

Rowenta Contact Information:

Phone Number

+1-800-769-3682

Mon-Fri: 8:30 am - 5.00 pm (EST)

Contact Address

2199 Eden Road
Millville, NJ 08332,
USA.

Chat or Submit a Claim

Let Warranty Valet assist you in claiming Rowenta warranty hassle-free.

What is covered under the Rowenta Warranty?

Rowenta warranty policy applies to:

  • The warranty covers manufacturing defects in materials or workmanship starting from the initial purchase or delivery date.
  • It is an additional benefit and does not affect the consumer's Statutory Rights.
  • The warranty includes expenses for repairing or replacing defective parts and labor, restoring the product to its original specifications.
  • Rowenta may choose to provide a replacement product instead of repair.
  • The warranty is applicable only within the United States and requires proof of purchase for claims.
  • Rowenta’s sole responsibility is limited to repair or replacement under this warranty.

What is NOT covered under the Rowenta Warranty?

Rowenta warranty does not apply to:

  • The warranty does not cover damages resulting from misuse, negligence, failure to follow Rowenta's instructions, modifications, or unauthorized repairs.
  • It excludes regular wear and tear, maintenance or replacement of consumable parts, and damage from dust or insects ingress.
  • The warranty does not apply to professional or commercial use in a workplace.
  • It excludes mechanical damage, overloading, or accidents such as fires, floods, or thunderstorms.
  • Damage from inadequate packaging or mishandling during transportation is also not covered.

Products of Rowenta:

Our claim assistance covers all Rowenta products, including:

Product name
Turbo Silence Table Fan
Turbo Silence Pedestal Fan
Pure Air Purifier
Pure Air Purifier with Nanocaptur Filter
Compact Heaters
Humidifiers

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Rowenta logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Rowenta.