Since Rowenta does not utilize the product registration method, contact customer service for all your problems and questions. The contact page contains details of FAQs, accessories or parts, manuals, guarantee conditions, online and in-store retailers, and repair services.
Rowenta offers a one-year guarantee for electrical appliances only for domestic and private use. By selecting the product ranges, review the guarantee conditions for the specific products.
You must submit your personal data and any accompanying messages with files, ensuring that they do not exceed 25 Mb in size.
Rowenta boasts exclusive repair centers in the USA, servicing appliances within and beyond their warranty period, while also offering a selection of accessories and spare parts. Don't get stressed to call one of their authorized repair specialists directly.
Select your desired product category by either clicking on the corresponding image or entering the name or reference of your Rowenta product into the search engine, conveniently located on the left side of the page. This will lead you to all the relevant information you need about your product.
The consumer service, or after-sales service (SAV), is well-equipped to address any questions or concerns you may have regarding Rowenta brand products and services. For collecting data about their prices, and products, dive into their official website.
It's crucial to keep in mind that product warranty periods can differ from one country to another. In such situations, you should consider the country of purchase to determine the warranty duration.
During the warranty process, Rowenta may provide you with one of the following solutions: a warranty replacement or warranty service during the warranty period. The warranty period is either 1 year or 5 years.
1-year limited warranty on defects in materials or workmanship
5-year limited warranty on non-electrical Rowenta ironing board
301 Grant St Fl 20,
Pittsburgh, Pennsylvania-15219,
USA.
The warranty policy covers any manufacturing defects in materials or workmanship starting from the initial date of purchase or delivery, whichever occurs later. ROWENTA's manufacturer's warranty is an additional benefit that doesn't impact the consumer's Statutory Rights. The manufacturer's warranty includes all expenses associated with restoring a confirmed defective product to its original specifications, either through repairing or replacing any defective parts and the required labor. Rowenta may choose to provide a replacement product instead of repairing a defective one. The sole responsibility of Rowenta and your exclusive recourse under this warranty is limited to such repair or replacement. Rowenta's warranty is applicable only within the United States during the warranty period and requires the presentation of proof of purchase.
The warranty provided does not extend its protection to damages resulting from misuse, negligence, failure to adhere to Rowenta's instructions, product modification, or unauthorized repair. It also excludes coverage for regular wear and tear, the maintenance or replacement of consumable parts and supplies, as well as damage from the ingress of dust or insects into the product. Additionally, the warranty does not apply to professional or commercial use in a workplace, mechanical damage, overloading, accidents such as fires, floods, or thunderstorms, or any damage resulting from inadequate packaging by the owner or mishandling during transportation.
Our claim assistance covers all Rowenta products, including:
| Product name |
|---|
| Turbo Silence Table Fan |
| Turbo Silence Pedestal Fan |
| Pure Air Purifier |
| Pure Air Purifier with Nanocaptur Filter |
| Compact Heaters |
| Humidifiers |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Rowenta logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Rowenta.