Step 1:

  • The competent support team is available to address your inquiries and assist you in locating replacement parts, bags, and accessories, even if you're unsure about your model number.

  • Your request will be responded to within one or two business days. You have the option to call, chat, or send them a message.

  • During the warranty process, Dirt Devil may provide you with one of the following solutions: either a warranty replacement or warranty service during the 1 or 2-year warranty period.

Step 2:

  • If, within 30 days from the date of purchase, you find yourself dissatisfied with your Dirt Devil product, kindly adhere to the provided instructions for a prompt return.

  • Items bought directly from the official website are eligible for a credit return within a 30-day period from the purchase date. Products ought to be returned in their original packaging.

  • Dirt Devil does not provide reimbursement for postage or shipping charges associated with returning products.

  • They kindly request that you allow a processing period of 4 to 6 weeks for your return to be fully processed.

Step 3:

  • The first and foremost step is the registration method for your product. Your personal information labeled as my information and product information that includes model number, serial number, or manufacturing code.

  • If you have no knowledge of the location of the model and serial numbers, instructions have been provided to locate both numbers.

  • For your orders to be tracked down, either creating an account or logging in is more than enough.

Dirt Devil Warranty Period:

  • 1-year limited warranty

  • 2-year limited warranty

Dirt Devil Contact Information:

Phone Number

+1-800-321-1134

Contact Address

578 Robinson Road, Greer,
South Carolina 29651, USA.

Chat or Submit a Claim

Let Warranty Valet assist you in claiming Dirt Devil warranty hassle-free.

What is covered under the Dirt Devil Warranty?

Dirt Devil warranty applies to:

  • Household use
  • Labor and parts
  • Manufacturing defects

What is NOT covered under the Dirt Devil Warranty?

Dirt Devil warranty does not apply to:

  • Commercial use
  • Products purchased outside the United States or Canada
  • Products purchased from unauthorized retailers
  • Pickup, delivery, transportation, and house calls
  • Brush rolls, belts, bags, and filters

Products of Dirt Devil:

Our claim assistance covers all Dirt Devil products, including:

Product name
Upright Vacuums
Stick Vacuums
Hand Vacuums
Pet Vacuums
Cordless Vacuums
Steam Cleaners
Mops
Air Purifiers

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Dirt Devil logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Dirt Devil.