3 Simple Steps for Dirt Devil Warranty Claim:

Step 1:

  • The first and foremost step is the registration method for your product. Your personal information labeled as my information and product information that includes model number, serial number, or manufacturing code is crucial to claim the warranty.

  • After enrolling, you'll start receiving special email offers from Dirt Devil. Not filling out this form won't reduce your entitlement to product warranty coverage.

  • If you have no knowledge of the location of the model and serial numbers, instructions have been provided to locate both numbers. For your orders to be tracked down, either creating an account or logging in is more than enough.

Step 2:

  • If, within 30 days from the date of purchase, you find yourself dissatisfied with your Dirt Devil product, kindly adhere to the provided instructions for a prompt return.

  • Items bought directly from the official website are eligible for a credit return within a 30-day period from the purchase date. Products ought to be returned in their original packaging.

  • Dirt Devil does not provide reimbursement for postage or shipping charges associated with returning products. They kindly request that you allow a processing period of 4 to 6 weeks for your return to be fully processed.

Step 3:

  • Their competent support team is available to address your inquiries and assist you in locating replacement parts, bags, and accessories, even if you're unsure about your model number.

  • Your request will be responded to within one or two business days. You have the option to call, chat, or send them a message.

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Contact Address

578 Robinson Road, Greer,
South Carolina-29651,

What is covered under the Dirt Devil Warranty?

The warranty covers products used and maintained in typical household conditions, following the guidelines provided in the Owner's Manual. Your Dirt Devil® product is protected against initial defects in material and workmanship. Within the Warranty Period, they will supply both labor and parts, without any charge to you, to rectify any such defect in products purchased in the United States, U.S. Military Exchanges, and Canada.

  • 1-year limited warranty

  • 2-year limited warranty

What is NOT covered under the Dirt Devil Warranty?

The warranty excludes the use of the product for commercial purposes, wear and tear items like brush rolls, belts, bags, filters, improper maintenance, damage due to misuse, acts of nature or vandalism, or events beyond Royal Appliance Mfg. Co.'s control. It also doesn't cover actions or omissions by the product's owner, usage outside the country of purchase, or resale by the original owner. Additionally, it doesn't include pickup, delivery, transportation, or house calls. This warranty doesn't apply to products bought outside the United States, its territories, possessions, or from sources other than a U.S. Military Exchange or Canada. Furthermore, it doesn't apply to products bought from unauthorized retailers, dealers, or distributors of Royal products. The warranty is non-transferable and cannot be assigned to others. Please note that some states may not allow the exclusion of consequential damages, so the above exclusion may not be applicable to you. This warranty grants you specific rights, and you may have additional rights that differ from state to state.

About Dirt Devil

Dirt Devil, an American company specializing in vacuum cleaners and floor care products, operates as a brand and subsidiary under the Techtronic Industries umbrella. Its official corporate name is now TTI Floor Care North America. Notably, Dirt Devil has introduced a range of cordless handheld vacuums featuring AccuCharge Technology. What sets AccuCharge apart is its status as the first cordless vacuum line to earn Energy Star approval, boasting a remarkable 70% reduction in energy consumption when compared to most other cordless vacuum models. The cordless hand vac and stick vac represent the inaugural offerings in the AccuCharge product lineup. The company's roots trace back to 1905 when it was founded in Cleveland, Ohio, by Philip Geier, initially known as the "P. A. Geier Co."

Products of Dirt Devil

Upright Vacuums Stick Vacuums Hand Vacuums Pet Vacuums Cordless Vacuums Steam Cleaners Mops Air Purifiers

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Dirt Devil logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Dirt Devil.