3 Simple Steps for Orbitkey Warranty Claim

Step 1:

• Warranty claims can be submitted by contacting the customer support team within thirty days from the date you discovered the defects, using the email.

• In the email, you ought to attach the order ID or proof of purchase, and the product batch code. Diagrams have been provided to assist in locating the product batch code for Desk Mat, Nest, ID Card Holder Pro, and non-Pro versions.

• After the verification, the malfunctioning part or product will be repaired or replaced with a part or product in good condition.
  

Step 2:

• The manufacturer expects you to return the products in unused and in re-sellable condition, with the original packaging, including any accessories, manuals, and documentation shipped with the product. 

• The initiation of the return should be requested from the customer support team, who will assign you a Return Merchandise Authorization number. With the RMA number, you are granted permission to proceed with the return.

Step 3:

• The refund takes 10-30 business days to be credited to the bank account after the returned products are delivered to the Orbitkey. The FAQs about the products will assist you when you are in trouble.

• The refund for the returns will be equal to the price of the product and it never includes the shipping charges.
  

Orbitkey Warranty Period:

• 2-year limited warranty