Step 1:

  • The customer service team tends to provide answers to your queries related to warranty claims or anything else within 24 hours or less after the form is filled out.

  • A unique policy followed by Dango Products is that 'no proof of purchase means no warranty claim or service'.

Step 2:

  • After thirty days from the purchase date, you will not be able to return the products. You should include the proof of purchase in the return package. 

  • The return package must include all original parts along with accessories, packaging, etc. Concerned third parties must be contacted for purchases made through them.

Step 3:

  • The proprietor will take one week to credit the refund after the returned products are received by them, excluding shipping charges.

  • Your name, details regarding the location of residence, purchase location, date, and order number are considered important for the product registration.

Dango Products Warranty Period:

  • 1-year warranty on Dango Watches

Dango Products Contact Information:

Email Support

[email protected]

Contact Address

PO Box 5053,
Santa Clara, CA-95056,
USA.

Chat or Submit a Claim

Let Warranty Valet assist you in claiming Dango Products warranty hassle-free.

What is covered under the Dango Products Warranty?

Dango Products provides a lifetime or limited warranty that covers defects in both materials and workmanship. This warranty specifically applies to original, unaltered, and unmodified materials and workmanship.

What is NOT covered under the Dango Products Warranty?

The warranty excludes coverage for instances of abuse, misuse, or typical wear and tear. Any damage resulting from inadequately fastening the strap and/or locking mechanism is also not covered by the warranty. Likewise, damage stemming from improper sealing of the case back and/or crown is not eligible for warranty coverage.

Products of Dango Products:

Our claim assistance covers all Dango Products products, including:

Product name
Wallets
Watches
Belts
Phone Cases
Pens
Notebooks
Phone Cases

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Dango Products logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Dango Products.