If your product experiences any defects within the warranty period, kindly reach out to OPTOMA service and support via the telephone number provided on their website or in the written documentation.
If the product qualifies for warranty service, you will receive a Return Merchandise Authorization (RMA) number along with shipping instructions. Please ensure that all products sent to OPTOMA for repair bear a clearly marked RMA number on the exterior of the package, as packages lacking this designation will not be accepted.
The four required steps include completing the form, furnishing proof of purchase, obtaining the RMA number within one day, and labeling the box with the assigned RMA number for shipping to Optoma for service.
This policy pertains to RMA transactions for Optoma products and ensures a streamlined process for returning Optoma's products when necessary. For inquiries about the RMA policy or if you require technical support, please feel free to contact Optoma's toll-free number.
The timeframe for repairs typically ranges from 7 to 10 business days from the date of receiving your authorization. You will be notified in case of any delays in the repair process.
Your warranty can be registered by providing your name, email, residential address, model and serial number, date and location of purchase, along with any comments in the comment box.
During the warranty process, Optoma Projector may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
If you have trouble contacting Optoma Projector, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
OPTOMA Technology, Inc. provides a limited warranty that is exclusive to the original purchaser of the Product and cannot be transferred. This warranty covers defects in materials and workmanship under normal usage for a specified period from the original purchase date. Should the product exhibit defects within this warranty period, OPTOMA will, at its discretion, either repair or replace the product with new, reconditioned, or remanufactured components or parts.
1,2, and 3-year warranty on parts and labor
The warranty does not apply and will be invalidated by defects or damages arising from the following: natural or man-made disasters such as earthquakes, fires, floods, power surges, storms, accidents, misuse, neglect, alterations, unauthorized service or repairs by entities other than Authorized OPTOMA Service Providers, improper or abnormal installations, maintenance, connections with peripherals, and any other causes unrelated to defects in materials or workmanship, including excessive usage.
Optoma, a provider of visual solutions, has been enriching the experiences of millions since 2000. Over the past twenty years, they have expanded to become a prominent name in large-display technology globally. Their pioneering spirit, innovative approach, and market dominance have solidified their status as the premier brand for 4K UHD projectors and DLP® technology. Optoma is dedicated to enhancing life's moments by delivering visual solutions that are unforgettable, captivating, and purposeful.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Optoma Projector logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Optoma Projector.