Step 1:

  • The appropriate solution to your issues related to the warranty will be provided by the customer service team, who are experts in this field. 

  • Notification to Drybar regarding any claims under this warranty must be made within 30 days of identifying any alleged lack of conformity in the product or service.

Step 2:

  • The regulations for return or exchange are more or less identical but with differences, one of which is that for exchanges Drybar charges for the new items during the time of shipping and refunds the original items.

  • Both returns and exchanges have a time limit of 60 days from the shipping date.

  • The qualification to receive the refund is that the products should have been purchased from the official website of Drybar.

  • Email is the medium of communication to send the prepaid FedEx shipping label, which will be taken care of by the customer service team, after the information such as contact, address, order number, and products which are about to be returned or exchanged.

Step 3:

  • Pack the returned items and your original packing list carefully in a shipping box, and seal it securely. The returns and exchanges are free for products returned within the boundaries of the continental U.S.A.

  • Waiting for the 14 business days will be worth it to have your refund to the original form of payment. You need to contact the shops in case you made the purchase from there.

Drybar Warranty Period:

  • 2-year limited warranty

Drybar Contact Information:

Email Support

[email protected]

Phone Number

+1-800-646-4479

Mon-Fri: 7:30am - 5pm(MST)

Contact Address

125 Technology, Suite 100,
Irvine, California 92618, USA.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Drybar warranty hassle-free.

What is covered under the Drybar Warranty?

Drybar warranty will cover:

  • The original purchaser
  • Repair or replacement
  • Material and workmanship defects
  • The US, Mexico, or Canada customers

What is NOT covered under the Drybar Warranty?

Drybar warranty does not cover:

  • Normal wear and tear
  • Unauthorized repairs
  • Shipping damages

Products of Drybar:

Our claim assistance covers all Drybar products, including:

Product name
Brushes
Curling Irons
Blow-Dryers
Straightening Tools
Conditioners

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Drybar logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Drybar.