Step 1:

  • If you possess a damaged product or wish to determine if your knife is eligible, kindly complete the form. The customer service representative will promptly assist you.

  • Your name, email, country, issues with the product, how the damage occurred, location and date of purchase, and photos of the product, which may be in any of the specified formats, need to be provided.

Step 2:

  • The general return policy is valid for up to thirty days. In order to qualify for a return, your item must remain unused and in its original condition upon receipt. Additionally, it should be returned in the original packaging.

  • To initiate a return, kindly reach out to them via phone or email. Upon contacting them, an RMA number will be assigned and provided to facilitate your return process.

Step 3:

  • Upon receiving and inspecting your return, they will send you an email to confirm receipt of your returned item. Subsequently, they will inform you of the approval or rejection of your refund.

  • If your request is approved, your refund will be processed, and the credited amount will be automatically returned to your credit card or original method of payment within 48 hours.

Opinel Knives Warranty Period:

  • Limited lifetime warranty

Opinel Knives Contact Information:

Email Support

[email protected]

Phone Number

+1-888-537-5835

Mon-Fri: 9am - 5pm(CST)

Contact Address

11232-3 St. John's Industrial Pkwy,
Jacksonville, Florida-32246,
USA.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Opinel Knives warranty hassle-free.

What is covered under the Opinel Knives Warranty?

Each Opinel product is backed by a limited lifetime warranty, ensuring replacement in the event of material or workmanship defects.

What is NOT covered under the Opinel Knives Warranty?

The Manufacturer's limited lifetime warranty does not cover damages resulting from normal wear and tear, improper use, dismantling, or any other alterations.

Products of Opinel Knives:

Our claim assistance covers all Opinel Knives products, including:

Product name
Chef Knives
Stainless Pocket Knives
Carbon Pocket Knives
Slim Folding Knives
Cutting Boards

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Opinel Knives logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Opinel Knives.