If you possess a damaged product or wish to determine if your knife is eligible, kindly complete the form. The customer service representative will promptly assist you.
Your name, email, country, issues with the product, how the damage occurred, location and date of purchase, and photos of the product, which may be in any of the specified formats, need to be provided.
The general return policy is valid for up to thirty days. In order to qualify for a return, your item must remain unused and in its original condition upon receipt. Additionally, it should be returned in the original packaging.
To initiate a return, kindly reach out to them via phone or email. Upon contacting them, an RMA number will be assigned and provided to facilitate your return process.
Upon receiving and inspecting your return, they will send you an email to confirm receipt of your returned item. Subsequently, they will inform you of the approval or rejection of your refund.
If your request is approved, your refund will be processed, and the credited amount will be automatically returned to your credit card or original method of payment within 48 hours.
Limited lifetime warranty
11232-3 St. John's Industrial Pkwy,
Jacksonville, Florida-32246,
USA.
Let Warranty Valet assist you in claiming Opinel Knives warranty hassle-free.
Each Opinel product is backed by a limited lifetime warranty, ensuring replacement in the event of material or workmanship defects.
The Manufacturer's limited lifetime warranty does not cover damages resulting from normal wear and tear, improper use, dismantling, or any other alterations.
Our claim assistance covers all Opinel Knives products, including:
Product name |
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Chef Knives |
Stainless Pocket Knives |
Carbon Pocket Knives |
Slim Folding Knives |
Cutting Boards |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Opinel Knives logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Opinel Knives.