3 Simple Steps for Burgon & Ball Warranty Claim

Step 1:

• Sending the images and proof of purchase of the products that have flaws in the warranty period to Burgon & Ball is an intelligent move for the warranty claims. In rare cases, you have to send the products for quality checking.

• The third parties who sold the products should be approached for replacement or refund only when the products are defective in the first twelve months.

Step 2:

• You must inform Burgon & Ball in writing about the cancellation of the order within thirty days from the date of receipt. Please note that a small charge will be applied, and a partial refund will be issued for products taken out of the original packaging.

• The seller accepts products that are in first-class resalable condition. You have to take care of the cost of return freight to the company.

Step 3:

• You have two choices to contact the customer support team: phone or email for questions regarding the products purchased from Burgon & Ball or within the guarantee duration.

• They provide the refund immediately, but sometimes the length of the refund issuing time may extend for a few working days.

Burgon & Ball Warranty Period:

• 5 and 10-year guarantee

• Lifetime guarantee