For warranty-related issues, you can contact the customer service team with proof of purchase and product details after attempting to contact the place of purchase extensively and not receiving a response or if it has discontinued business.
When you reach out to them, it is vital to provide the name, email, phone number, product name, stock number, details of the issue, and location of purchase, along with any necessary attachments.
The extension period of the warranty from the original warranty period is 36 months at no cost with coverage for parts and labor. Nevertheless, Draper Tools provides a time duration of thirty days from the purchase date to get it done.
These warranties replace any other warranty, whether expressed or implied, and variations of such warranties are prohibited. However, your statutory rights remain unaffected.
You have a long duration of time to return the products, which is more than twelve months. Prior to returning, receiving return authorization is important, which is provided by the team employed for product support.
You will be charged for repair or replacement in the event you fail to provide proof of purchase and other additional information.
During the warranty process, Draper Tools may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
Hursley Road, Chandler's Ford,
Hampshire-SO53 1YF,
United Kingdom.
If you have trouble contacting Draper Tools, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
The warranty encompasses both parts and labor for defects arising from faulty materials and workmanship. It applies to products utilized in compliance with the instructions outlined in the manuals.
12 or 24-month warranty on most power tools
The warranty excludes coverage for normal wear and tear, as well as damage resulting from misuse, negligent or unsafe handling, unauthorized alterations, accidents, or attempted repairs conducted by individuals other than authorized Draper warranty repair agents.
Draper Tools UK stands as a distinguished family-owned enterprise, boasting over a century of prosperous history. The name Draper Tools has become synonymous with quality and reliability, hallmarking its entire product range. Catering to both enthusiasts and professionals, Draper offers an extensive array of tools, complemented by the creation of various Draper brands for enhanced accessibility. Each brand maintains the renowned quality and support associated with Draper, backed by the Draper Tools guarantee. This commitment to excellence underscores the company's pride in delivering superior products and services.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Draper Tools logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Draper Tools.