The retailer or distributor is the correct entity to handle a warranty claim. They will instruct you on shipping the defective product, including the necessary verification of sale documentation, which is used to evaluate the purchase date and product designation.
An authorized distributor or official service agent has been granted the authority to perform any maintenance or repairs. However, customers can perform maintenance works following the product manuals.
The pneumatic tools, hydraulic tools, battery-powered tools, electrical/electronic tools, torque tools, automotive tools and measuring tools do not come under the shelter of lifetime warranty.
Normally, the cost of immobilization, relocation, site visits, or onsite repairs at the customer’s premises, as well as travel costs for repair, replacement, or substitution of products, will not be covered by Bahco.
The customer service team opens up their eyes to make you feel comfortable by solving the troubles faced by you with the products that you have bought from the manufacturer.
The contact form requires the provision of the following information: name, email address, residential details, postal code, type of request, and any accompanying files.
During the warranty process, Bahco may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
If you have trouble contacting Bahco, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
Bahco guarantees that all products are free from any defects in materials and workmanship. Should any such defects arise during the warranty period, the manufacturer will either repair or replace the defective products.
2-year warranty on batteries
The warranty does not extend to any product that has been used incorrectly, maintained improperly, or shows signs of wear due to misuse or unauthorized alterations. Furthermore, it does not cover repairs or replacement parts resulting from normal wear and tear, including but not limited to items such as blades, rubber components, seals, gaskets, sanding plates, gears, bearings, wheels, oil, air filters, clamps, and other consumables. Defects arising from the use of the tool in conditions for which it was not intended, or damage caused by external factors such as water, salt water, chemicals, physical impact, extreme temperatures, or foreign substances, are also excluded from warranty coverage.
Bahco stands out as a leading brand in the premium tools market, offering customized solutions tailored to meet the exacting demands of top-tier professionals across various sectors including green industries, trade, automotive, industrial metal cutting, and general fields. Renowned for innovation, Bahco has introduced indispensable tools to the world such as the adjustable pipe wrench, adjustable wrench, multi-component handles, and Sandflex® saws, amassing over 400 registered patents and numerous accolades. With a vast selection of more than 24,000 products, Bahco tools are distinguished by their cutting-edge technology, ergonomic designs focused on user needs and a legacy of over a century in the industry.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Bahco logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Bahco.