The retailer or distributor is the correct entity to handle a warranty claim. They will instruct you on shipping the defective product, including the necessary verification of sale documentation, which is used to evaluate the purchase date and product designation.
An authorized distributor or official service agent has been granted the authority to perform any maintenance or repairs. However, customers can perform maintenance works following the product manuals.
The pneumatic tools, hydraulic tools, battery-powered tools, electrical/electronic tools, torque tools, automotive tools and measuring tools do not come under the shelter of lifetime warranty.
Normally, the cost of immobilization, relocation, site visits, or onsite repairs at the customer’s premises, as well as travel costs for repair, replacement, or substitution of products, will not be covered by Bahco.
The customer service team opens up their eyes to make you feel comfortable by solving the troubles faced by you with the products that you have bought from the manufacturer.
The contact form requires the provision of the following information: name, email address, residential details, postal code, type of request, and any accompanying files.
2-year warranty on batteries
BP 20104 Eragny,
956 13 Cergy Pontoise,
France.
Let Warranty Valet assist you in claiming Bahco warranty hassle-free.
Bahco guarantees that all products are free from any defects in materials and workmanship. Should any such defects arise during the warranty period, the manufacturer will either repair or replace the defective products.
The warranty does not extend to any product that has been used incorrectly, maintained improperly, or shows signs of wear due to misuse or unauthorized alterations. Furthermore, it does not cover repairs or replacement parts resulting from normal wear and tear, including but not limited to items such as blades, rubber components, seals, gaskets, sanding plates, gears, bearings, wheels, oil, air filters, clamps, and other consumables. Defects arising from the use of the tool in conditions for which it was not intended, or damage caused by external factors such as water, salt water, chemicals, physical impact, extreme temperatures, or foreign substances, are also excluded from warranty coverage.
Our claim assistance covers all Bahco products, including:
| Product name |
|---|
| Bandsaws |
| Powersaws |
| Pruning Tools |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Bahco logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Bahco.