As of now, Omvivo has not implemented any product registration method. Customers looking to file a warranty claim must contact the customer service team either through the inquiry form or by using the provided form.
Your name, email, phone number, name of the company, and country where you have resided need to be completed in the contact form.
Usage or operation of the product beyond its physical, electrical, or environmental specifications, inadequate or incorrect site preparation, and insufficient or improper maintenance are not covered by the warranty policy.
Normal wear and tear and natural variations in timber, stone, veneer, and leather, along with the failure of stone material, are exempt from warranty coverage.
Incidents such as direct, indirect, incidental, special, or consequential damages, or damages for loss of profits, revenue, data, or use incurred by you or any third party cannot be addressed by Omvivo.
Our warranty valet team understands the challenges consumers face when claiming warranties, so we are prepared to handle warranty issues on your behalf and work around the clock.
During the warranty process, Omvivo may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
If you have trouble contacting Omvivo, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
The warranty is for the original buyer and is non-transferable. Omvivo will replace or repair the product that is defective through faulty workmanship or material. Proof of purchase must be provided when making any warranty claim.
5-year manufacturer warranty
The warranty does not encompass improper installation, adjustment, calibration, or operation of the product, as well as any accidents, neglect, or misuse. Unauthorized modifications, disassembly, reconfiguration, and reassembly of the product are also excluded from warranty coverage. It is essential to adhere to cleaning and maintenance instructions, as failure to do so, as well as damage resulting from incorrect cleaning or water damage to cabinetry, is not included in the warranty.
For over 30 years, Omvivo has been a trailblazer in the design and manufacturing of contemporary bathroom products. It maintains a prominent position in both the Australian and international bathroom markets. The Omvivo collection is showcased in top-tier showrooms across Australia, the United States of America, the United Kingdom, Spain, New Zealand, and the United Arab Emirates. Omvivo's philosophy, adaptability, and ability to produce cutting-edge products propel them to continuously expand their range of offerings and pursue more ambitious designs. This commitment ensures the introduction of new and captivating products to the market, characterized by consistent quality and timely delivery. The selected showrooms that feature the Omvivo collection embody excellence in terms of quality, reputation, and service.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Omvivo logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Omvivo.