Step 1:

  • As of now, Omvivo has not implemented any product registration method. Customers looking to file a warranty claim must contact the customer service team either through the inquiry form or by using the provided form.

  • Your name, email, phone number, name of the company, and country where you have resided need to be completed in the contact form.

Step 2:

  • Usage or operation of the product beyond its physical, electrical, or environmental specifications, inadequate or incorrect site preparation, and insufficient or improper maintenance are not covered by the warranty policy.

  • Normal wear and tear and natural variations in timber, stone, veneer, and leather, along with the failure of stone material, are exempt from warranty coverage.

Step 3:

  • Incidents such as direct, indirect, incidental, special, or consequential damages, or damages for loss of profits, revenue, data, or use incurred by you or any third party cannot be addressed by Omvivo.

  • Our warranty valet team understands the challenges consumers face when claiming warranties, so we are prepared to handle warranty issues on your behalf and work around the clock.

Omvivo Warranty Period:

  • 5-year manufacturer warranty

Omvivo Contact Information:

Email Support

[email protected]

Phone Number

+61 03 9339 8130

Contact Address

Schiavello Complex,
Door 94, 1 Sharps Road, Tullamarine VIC-3043,
Australia.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Omvivo warranty hassle-free.

What is covered under the Omvivo Warranty?

The warranty is for the original buyer and is non-transferable. Omvivo will replace or repair the product that is defective through faulty workmanship or material. Proof of purchase must be provided when making any warranty claim.

What is NOT covered under the Omvivo Warranty?

The warranty does not encompass improper installation, adjustment, calibration, or operation of the product, as well as any accidents, neglect, or misuse. Unauthorized modifications, disassembly, reconfiguration, and reassembly of the product are also excluded from warranty coverage. It is essential to adhere to cleaning and maintenance instructions, as failure to do so, as well as damage resulting from incorrect cleaning or water damage to cabinetry, is not included in the warranty.

Products of Omvivo:

Our claim assistance covers all Omvivo products, including:

Product name
Basins
Baths
Furniture
Washplanes
Mirrors

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Omvivo logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Omvivo.