3 Simple Steps for BeefEater BBQ Warranty Claim:

Step 1:

  • For product registration, three stages have to be encountered: filling up details related to the appliance, providing personal information, and completing the form by clicking the submit button.

  • The model number has been printed on the serial plate of the appliance, and it can be used to find user manuals or for repair and service, etc. The product number code and serial number are for purchasing spare parts and identification purposes respectively.

Step 2:

  • Better living outdoors, appliance services and safety notices will pop up on your laptop or mobile as soon as you complete the registration. During the warranty claim process, you must have the proof of purchase on hand.

  • You have the right to have the goods repaired or replaced if they do not meet acceptable quality standards, and this failure does not constitute a major issue.

Step 3:

  • You also have the right to receive a replacement or refund in case of a significant failure, and you are entitled to compensation for any other reasonably foreseeable loss or damage.

  • For all problems, the solution is one, like the customer support team is working on. Doubts arising from every nook and corner of the official website will be sorted out promptly.

  • Chat With
    Live Agent

     with our agent or Raise a Ticket with Warranty Valet® to get hassle-free claim assistance!

Phone Number

1300 307 939

Mon-Fri: 8am - 7pm, Sat: 9am - 2pm, Sun: 10am - 2pm(AEST)

Contact Address

163 O’Riordan Street,
Mascot, NSW-2020,

What is covered under the BeefEater BBQ Warranty?

The warranty is applicable solely to new Appliances bought and utilized in Australia or New Zealand. Throughout the Warranty Period, the manufacturer or its Authorized Service Center (ASC) will, at no additional cost if your Appliance is easily accessible for service without requiring special equipment, and in accordance with these terms and conditions, undertake the repair or replacement of any parts deemed defective.

  • 12-month warranty for most of the products

What is NOT covered under the BeefEater BBQ Warranty?

The warranty excludes coverage for light globes, batteries, filters, or similar perishable parts, as well as cosmetic damage that does not impact the Appliance's operation. Damage to the Appliance resulting from negligence or accidents, misuse or abuse, including inadequate maintenance or service, improper, negligent, or faulty servicing or repairs conducted by anyone other than an Electrolux authorized repairer or ASC, normal wear and tear, power surges, electrical storm damage, or incorrect power supply, incomplete or improper installation, incorrect, improper, or inappropriate operation, insect or vermin infestation, and failure to comply with any additional instructions supplied with the Appliance are also not covered by the warranty.

About BeefEater BBQ

Commencing its trade in 1985, BeefEater Barbecues swiftly emerged as an iconic Australian brand renowned for its high-quality barbecues and barbecue products. The product line now encompasses three extensive barbecue series – 900, Beefeater Discovery, and Signature Series, all of which are available as built-in modules or portable with a trolley. Recent additions to the range include the Beefeater BUGG series, the Club series, and a heightened focus on outdoor kitchens. Positioned as a market leader, BeefEater BBQs has consistently been and will continue to be a pioneer in outdoor grilling innovation, consistently delivering the finest quality Australian barbecues and barbecue products.

Products of BeefEater BBQ

Range hoods Outdoor Fridges BBQ Tongs BBQ Cleaning Brush Grilling Packs

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of BeefEater BBQ logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of BeefEater BBQ.