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Ensure your order qualifies for Olivia Bennet’s 30-day return policy or money-back guarantee and was purchased directly from the official website.
Confirm the item is in unused condition with original packaging, as worn, damaged, or altered products may not be accepted.
Check that your request is made within the 30-day return window from delivery date.
Contact customer support at info@olivia-bennet.com to request a return or refund.
Provide your order number, product details, and reason for return so the team can review your request.
Follow the instructions shared by the support team to complete the return authorization process.
Send the product back only after approval, following the return instructions provided by the company.
Ensure the item is securely packed and returned in its original condition and packaging.
Once received and approved, Olivia Bennet will process your refund within the stated policy timeframe, typically under the 30-day money-back guarantee terms.
30-Day return window
Typical Processing Time: Usually resolved within 3–10 business days for return/review approval, with refunds/exchanges completed in about 1–3 weeks depending on shipping time.
Reason for Common Delays: Delays often occur due to return inspection requirements, shipping transit time back to warehouse, and verification of condition before approval.
Helpful Tip to make the claim easier: Make sure the item is returned in original condition with clear proof of purchase and a prior email request before sending anything back to avoid rejection.
Order confirmation / proof of purchase

Nudie Jeans Marketing AB
Västra Hamngatan 6
SE-411 17 Göteborg
Sweden
Let Warranty Valet assist you in claiming Olivia bennet warranty hassle-free.
Olivia Bennet primarily supports issues that are clearly manufacturing or quality-related within the return/support period:
The brand does not typically cover long-term wear or usage damage, and exclusions align with standard fast-fashion return policies:
Yes. Manufacturing defects in Olivia dresses, dress collection, dress fashion, dress clothing, and other apparel items may be covered under warranty. This typically includes stitching issues, zipper defects, or fabric faults. Normal wear and tear or damage after use is not covered.
Yes. Products such as maxi dress, womens maxi dress, summer maxi dress, floral maxi dress, long maxi dresses, and summer maxi dresses for women may qualify for warranty service if a manufacturing defect is present.
Yes. Eligible items include midi dress, midi dress for women, summer midi dress, wedding guest midi dress, wedding guest mini dress, womens midi dress wedding guest, and other similar styles when defects are caused by workmanship or material issues.
Yes. Manufacturing defects in mini dress, women mini dress, wedding mini dress, mini dress for women, evening dress, and maxi dress evening may be covered under warranty depending on the issue.
Yes. Products such as floral chiffon maxi dress, floral maxi dress, floral dress, women floral dress, printed dress, and floral chiffon dress may be eligible for warranty review if defects are present.
Yes. Manufacturing defects in long sleeve dress, women's long sleeve dress, women's long sleeve midi dress, long sleeve midi dress wedding guest, and long sleeve maxi dress may be covered under warranty.
Yes. Items purchased during dress sale, maxi dress sale, midi dress sale, womens summer dresses on sale, summer maxi dress sale, and mini dress sale may still qualify for warranty coverage if they have a manufacturing defect.
Yes. Eligible products include summer dress, women's summer dresses, womens summer clothes, summer long dresses, midi womens summer dresses, and maxi dresses for women summer if defects are identified.
The warranty typically does not cover normal wear and tear, snags, color fading, accidental tears, improper washing, size issues, or damage caused after purchase. These exclusions apply to all items including long sleeve midi dresses, halter midi dresses, and slim maxi dresses.
To submit a claim, you generally need proof of purchase, order details, and clear photos of the defect. This helps process claims for Olivia maxi dress, floral maxi dress wedding guest, indigo dress, structured dress, and other Olivia Bennet clothing efficiently.
Our complete claim assistance covers all Olivia bennet products, including:
| Product name |
|---|
| Dresses |
| Tops & Shirts |
| Pants & Skirts |
| Shoes & Footwear |
| Jackets & Sweaters |
| Swimwear |
| Bags |
| Jewelry & Accessories |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Olivia bennet logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Olivia bennet.