Step 1:

  • Ensure you have the original invoice or receipt as proof of purchase to make the Acer warranty claim. 

  • Familiarize yourself with Acer's warranty policy applicable to your product.

  • You can find this information in the product's user manual or on Acer's official website. 

  • Locate the Acer Warranty Check page and provide the serial number, typically found on the product or packaging, to check the warranty status.

  • You can find the Acer serial number or SNID on the label attached to the product, usually placed on its surface or back

Step 2:

  • Create an account to register your Acer product by signing up.

  • Once you've completed the sign-up process, you'll be able to register your product by entering its serial number, or SNID, along with the purchase date and place of usage.

  • Registering your product expedites the process of resolving Acer warranty claims.

  • During the warranty process, Acer may offer you one of the following solutions: a warranty replacement or warranty service. The warranty period is usually 1, 2, or 3 years.

Step 3:

  • Acer typically requires customers to contact their Acer customer service for assistance. You can contact them using the phone number given below.

  • Before contacting customer support, gather all the necessary information for your Acer warranty claim.

  • This usually includes the registered product details, proof of purchase, a detailed description of the issue, and any supporting documentation, such as photos or videos of the defect.

  • The customer support representative will guide you through the Acer warranty claim process and provide further instructions. Follow the instructions provided by the customer support representative diligently. 

  • If troubleshooting does not resolve the issue, Acer may arrange for replacement parts, product repair or, in some cases, a replacement unit.

Acer Warranty Period:

  • Acer accessories come with a standard 1-year limited warranty

  • Acer laptops are covered by a limited warranty ranging from 1 to 2 years

  • For Acer tablets, the limited warranty period is also between 1 to 2 years

  • Acer desktops and all-in-one systems come with a warranty that ranges from 1 to 3 years

  • Acer projectors are protected by a 1- to 3-year limited warranty

  • Acer monitors benefit from a 3-year limited warranty

Acer Contact Information:

Phone Number

USA:
+1-866-695-2237

Other Countries

Contact Address

1730 North First Street,
Suite 400, San Jose, CA 95112, USA.

Chat or Submit a Claim

Let Warranty Valet assist you in claiming Acer warranty hassle-free.

What is covered under the Acer Warranty?

Acer warranty is applicable to:

  • Defects in materials or workmanship during normal use
  • Parts and labor charges for repairs
  • The original consumer
  • Acer branded products
  • Replacement parts

What is NOT covered under the Acer Warranty?

Acer warranty is not applicable to:

  • Unauthorized modifications
  • Labor charges for installation
  • Batteries
  • Cables and accessories
  • Minor cosmetic imperfections

Products of Acer:

Our complete claim assistance covers all Acer products, including:

Product name
Laptops
Aspire 14 AI Laptop - A14-52M-51S1
Aspire 16 AI Laptop - A16-11M-X0LW
Aspire 3D 15 SpatialLabs Edition Laptop - A3D15-71GM-79ZM
Aspire Vero Green Laptop - AV15-53P-5
Predator Helios Neo 16 AI Gaming Laptop - PHN16-73-7166
Nitro V 16 Gaming Laptop - ANV16-71-75MW
Nitro 14 Gaming Laptop - AN14-4
Tablets
Acer Iconia X12 Tablet - X12-11-845L
Acer Iconia V11 Tablet - V11-11-87V5
Acer Iconia Tab A11 - A11-11-A921
Monitors
24.5" Nitro KG1 Gaming Monitor - KG251Q P3BIIP

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Acer logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Acer.