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Ensure you have the original invoice or receipt as proof of purchase to make the Acer warranty claim.
Familiarize yourself with Acer's warranty policy applicable to your product.
You can find this information in the product's user manual or on Acer's official website.
Locate the Acer Warranty Check page and provide the serial number, typically found on the product or packaging, to check the warranty status.
You can find the Acer serial number or SNID on the label attached to the product, usually placed on its surface or back
Create an account to register your Acer product by signing up.
Once you've completed the sign-up process, you'll be able to register your product by entering its serial number, or SNID, along with the purchase date and place of usage.
Registering your product expedites the process of resolving Acer warranty claims.
During the warranty process, Acer may offer you one of the following solutions: a warranty replacement or warranty service. The warranty period is usually 1, 2, or 3 years.
Acer typically requires customers to contact their Acer customer service for assistance. You can contact them using the phone number given below.
Before contacting customer support, gather all the necessary information for your Acer warranty claim.
This usually includes the registered product details, proof of purchase, a detailed description of the issue, and any supporting documentation, such as photos or videos of the defect.
The customer support representative will guide you through the Acer warranty claim process and provide further instructions. Follow the instructions provided by the customer support representative diligently.
If troubleshooting does not resolve the issue, Acer may arrange for replacement parts, product repair or, in some cases, a replacement unit.
Acer accessories come with a standard 1-year limited warranty
Acer laptops are covered by a limited warranty ranging from 1 to 2 years
For Acer tablets, the limited warranty period is also between 1 to 2 years
Acer desktops and all-in-one systems come with a warranty that ranges from 1 to 3 years
Acer projectors are protected by a 1- to 3-year limited warranty
Acer monitors benefit from a 3-year limited warranty
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Acer warranty is applicable to:
Acer warranty is not applicable to:
Our complete claim assistance covers all Acer products, including:
Product name |
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Laptops |
Aspire 14 AI Laptop - A14-52M-51S1 |
Aspire 16 AI Laptop - A16-11M-X0LW |
Aspire 3D 15 SpatialLabs Edition Laptop - A3D15-71GM-79ZM |
Aspire Vero Green Laptop - AV15-53P-5 |
Predator Helios Neo 16 AI Gaming Laptop - PHN16-73-7166 |
Nitro V 16 Gaming Laptop - ANV16-71-75MW |
Nitro 14 Gaming Laptop - AN14-4 |
Tablets |
Acer Iconia X12 Tablet - X12-11-845L |
Acer Iconia V11 Tablet - V11-11-87V5 |
Acer Iconia Tab A11 - A11-11-A921 |
Monitors |
24.5" Nitro KG1 Gaming Monitor - KG251Q P3BIIP |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Acer logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Acer.