Step 1:

  • Customer support will manage all the cases related to Oakley warranty claims. If you have registered your product, it would be easy for them to resolve your issue quickly. 

  • The Oakley product registration page allows you to register your Oakley eyewear and other products so that you can be eligible for Oakley warranty coverage and other benefits.

  • To register your product, you will need to provide your name, email address, phone number, and product type.

  • You will also need to provide the date of purchase and the SKU number of your product. 

Step 2:

  • After registering your product, you’ll be able to view your product’s warranty details, view your shopping history, and get notifications about new products and Oakley deals.

  • Please complete the required information to confirm whether your order is subject to returns. Provide them with the order ID and email address to check the status of your product.

  • Oakley Stores accepts returns on all orders made on the website. Use the store locator to find your nearest Oakley store.

  • Bring your order, proof of purchase, and original packaging to an Oakley Store within 30 days of purchase.

Step 3:

  • The items exchanged must be the same price, and it'll be sent out as soon as it's received. They'll give you a return shipping label, so it's easy to ship your returned item.

  • A full refund will be issued based on your original payment method. Allow up to 5 business days for credit to appear on your account.

  • Returns are also accepted at official Lenscrafters stores and official Sunglasshut stores.

  • During the warranty process, Oakley may offer you one of the following solutions: a warranty replacement or warranty service. The warranty period is usually 30 days, 100 days, 2 years, or a lifetime warranty.

Oakley Warranty Period:

  • Oakley Apparel has a 30-day warranty, accessories are covered for 100 days, and bags and technical outerwear come with a 1-year warranty

  • Oakley Eyewear includes a 2-year warranty, while goggles are backed by a lifetime warranty

Oakley Contact Information:

Email Support

[email protected]

Phone Number

+1-800-403-7449

Monday - Friday: 8:30 am to 5:30 pm EST, Saturday-Sunday : CLOSED

Contact Address

1 Icon Foothill Ranch,
CA 92610.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Oakley warranty hassle-free.

What is covered under the Oakley Warranty?

Oakley warranty covers:

  • Manufacturing defects
  • The original purchasers
  • Material and workmanship defects
  • Oakley apparel
  • Purchases made via an approved Oakley Dealer

What is NOT covered under the Oakley Warranty?

Oakley warranty does not cover:

  • Scratched lenses
  • Unauthorized alterations
  • Sunglasses with non-Oakley lenses
  • Non-Oakley products

Products of Oakley:

Our claim assistance covers all Oakley products, including:

Product name
Sunglasses
Lateralis
Sutro
Belleville
Gascan
Sylas
Oakley X Fortnite Midas Sutro
De La Salle
Gascan
Holbrook
Crankshaft
Heliostat
Turbine
Split Shot
Flak Beta
Apparels
Jackets
Vests
T-Shirt
Vests
Technical T Shirts
Hoodies
Sweatshirts
Pants
Shorts
Shoes
Goggles
Flex Scape
Line Miner™ Pro M Snow Goggles
Flight Deck™ M Snow Goggles
Flight Path L Snow Goggles
Target Line M Snow Goggles
L-Frame MX Goggles
Airbrake® MX Eli Tomac Signature Series Goggles

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Oakley logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Oakley.