Step 1:

  • Locate your receipt showing the purchase date and authorized retailer information.

  • Take clear photos of the product and the specific defect before starting the claim.

Step 2:

  • Upload your proof of purchase and defect photos through Oakley’s warranty request process.

  • Include details about when the issue was first noticed and how it affects product use.

  • Ensure the claim is submitted within two months of discovering the defect.

Step 3:

  • Oakley's specialists assess whether the issue is related to a material or manufacturing defect.

  • The team may request additional information if the initial submission is incomplete.

  • Approved claims may result in a repair, replacement product, or refund based on the warranty review outcome.

Oakley Warranty Period:

  • Oakley Apparel has a 30-day warranty, accessories are covered for 100 days, and bags and technical outerwear come with a 1-year warranty

  • Oakley Eyewear includes a 2-year warranty, while goggles are backed by a lifetime warranty

Real Experiences with Oakley Warranty Claims:

Typical Processing Time: Most Oakley warranty claims are reviewed within 1–3 weeks after all required documents and product photos are submitted.

Reason for Common Delays: Missing proof of purchase, unclear photos, retailer verification, or warranty eligibility reviews are common causes of delays.

Helpful Tip to make the claim easier: Submit clear photos of the defect, keep your original receipt, and ensure the product was purchased from an authorized Oakley dealer before filing a claim.

Required Documents for Your Oakley Warranty Claims:

  • Proof of purchase (receipt or invoice)

Oakley Contact Information:

Phone Number

+1-800-403-7449

Monday - Friday: 8:30 am to 5:30 pm EST, Saturday-Sunday : CLOSED

Contact Address

1 Icon Foothill Ranch,
CA 92610.

  • Let Warranty Valet assist you in claiming Oakley warranty hassle-free.

Useful Links:

What is covered under the Oakley Warranty?

Oakley warranty covers:

  • Manufacturing defects
  • The original purchasers
  • Material and workmanship defects
  • Oakley apparel
  • Purchases made via an approved Oakley Dealer

What is NOT covered under the Oakley Warranty?

Oakley warranty does not cover:

  • Scratched lenses
  • Unauthorized alterations
  • Sunglasses with non-Oakley lenses
  • Non-Oakley products

Oakley Warranty FAQs

Does the Oakley warranty cover Oakley prescription glasses and Oakley prescription sunglasses?

Yes. Oakley warranty coverage generally applies to manufacturing defects in oakley prescription glasses, oakley prescription sunglasses, oakley rx glasses, and oakley prescription lenses, but it does not cover accidental damage, scratches from normal use, or lost items.

Are Oakley replacement lenses covered under warranty?

Oakley replacement lenses, oakley sunglass lenses, oakley sunglasses replacement lenses, and replacement parts may be covered if the issue is caused by a manufacturing defect. Damage from misuse, improper cleaning, or normal wear is typically excluded.

Can I submit a warranty claim for Oakley sunglasses for men or women's Oakley sunglasses?

Yes. Warranty claims can be submitted for oakley sunglasses for men, womens oakley sunglasses, oakley polarized sunglasses, oakley aviator sunglasses, and other Oakley eyewear if a qualifying product defect is present.

Does the Oakley warranty cover Oakley frames and eyeglass frames?

Oakley's warranty may cover defects in oakley frames, oakley eyeglass frames, oakley glasses frames, oakley prescription frames, and oakley frames only purchases when the issue results from manufacturing or material defects.

Are Oakley ski goggles, snowboard goggles, and MX goggles covered by warranty?

Yes. Manufacturing defects in oakley ski goggles, oakley snow goggles, oakley snowboard goggles, oakley mx goggles, and oakley motocross goggles may qualify for warranty service, subject to Oakley's warranty terms.

Does Oakley warranty cover helmets, visors, and sports gear?

Products such as the oakley ski helmet, oakley snowboard helmet, oakley snow helmet, oakley bike helmet, oakley visor, and oakley football visor may be eligible for warranty coverage if defects in materials or workmanship are identified.

Can I claim warranty for Oakley cycling sunglasses and sports glasses?

Yes. Oakley cycling sunglasses, oakley sports glasses, oakley sport sunglasses, oakley bike glasses, and oakley prescription sports glasses are generally covered against manufacturing defects during the applicable warranty period.

Does the Oakley warranty apply to boots, shoes, and apparel?

Manufacturing defects in products such as oakley boots, oakley tactical boots, oakley combat boots, oakley light assault boot 2, oakley shoes, oakley jacket, oakley hoodie, and oakley polo shirts may be covered, depending on the product category and warranty terms.

Products of Oakley:

Our complete claim assistance covers all Oakley products, including:

Product name
Sunglasses
Lateralis
Sutro
Belleville
Gascan
Sylas
Oakley X Fortnite Midas Sutro
De La Salle
Gascan
Holbrook
Crankshaft
Heliostat
Turbine
Split Shot
Flak Beta
Apparels
Jackets
Vests
T-Shirt
Vests
Technical T Shirts
Hoodies
Sweatshirts
Pants
Shorts
Shoes
Goggles
Flex Scape
Line Miner™ Pro M Snow Goggles
Flight Deck™ M Snow Goggles
Flight Path L Snow Goggles
Target Line M Snow Goggles
L-Frame MX Goggles
Airbrake® MX Eli Tomac Signature Series Goggles

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Oakley logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Oakley.