3 Simple Steps for Oakley Warranty Claim:

Step 1:

  • The Oakley product registration page, allows you to register your Oakley eyewear and other products so that you can be eligible for Oakley warranty coverage and other benefits.

  • To register your product, you will need to provide your name, email address, phone number, and product type. You will also need to provide the date of purchase and the SKU number of your product. The SKU number is a unique identifier that is printed on your product's packaging.

Step 2:

  • After registering your product, you’ll be able to view your product’s warranty details, view your shopping history, and get notifications about new products and Oakley deals.

  • Customer support will manage all the cases related to Oakley warranty claims. If you have registered your product, it would be easy for them to resolve your issue quickly. Otherwise, you need to start again in order to get in touch with them. Look at the contact details provided below.

  • Please complete the required information to confirm whether your order is subject to returns. Provide them with the order ID and email address to check the status of your product.

  • It's super easy to exchange items you buy on the website. Just have your order number and the product code for your replacement item ready and give them a call at the number below.

Step 3:

  • The items exchanged must be the same price and it'll be sent out as soon as it's received. They'll give you a return shipping label so it's easy to ship your returned item. You can find the product code for what you're looking for on the website. Their agents will help you through the Oakley warranty claim process step by step.

  • Oakley Stores accepts returns on all orders made on the website. Use the Store Locator to find your nearest Oakley Store.

  • Bring your order, proof of purchase, and original packaging to an Oakley Store within 30 days of purchase.

  • A full refund will be issued based on your original payment method. Allow up to 5 Business Days for credit to appear on your account. Returns are also accepted at official Lenscrafters stores and official Sunglasshut stores.

  • During the warranty process, Oakley may offer you one of the following solutions: a warranty replacement or warranty service. The warranty period is usually 30 days, 100 days, 2 years, or a lifetime warranty.

Oakley Contact Information:

Email Support

For further info, Kindly Get in touch with Oakley via this email.

[email protected]

Phone Number

+1-800-403-7449

Monday - Friday: 8:30 am to 5:30 pm EST, Saturday-Sunday : CLOSED

Contact Address

1 Icon Foothill Ranch,
CA 92610.

Chat or Submit a Claim

If you have trouble contacting Oakley, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!

Useful Links:

  • https://my.oakley.com/en/register

  • https://www.oakley.com/en-us/support/order-return

What is covered under the Oakley Warranty?

Manufacturer defects are covered for a period of 1 year from the date of purchase. However, this limited warranty is only applicable to original purchasers who have obtained a Proof of Purchase from an Approved Oakley Dealer. Oakley apparel, excluding technical outerwear & gloves, shall be protected from material or craft defects for a period of 100 days from the day of purchase.

  • Oakley offers a variety of warranties based on the product category. Apparel comes with a 30-day warranty, while accessories are covered for 100 days. Oakley bags and technical outerwear are protected by a 1-year warranty. Eyewear purchases include a 2-year warranty, and their goggles are backed by a lifetime warranty

What is NOT covered under the Oakley Warranty?

All Oakley glasses are covered against damage caused by material or craft defects for a period of two years following receipt of a valid proof of purchase. The Oakley warranty program does not include scratched lenses. Furthermore, any alterations to the Oakley product (e.g., sunglasses fitted with lenses other than those prescribed by Oakley) will not qualify for warranty coverage.

About Oakley

Oakley is a globally renowned eyewear brand that stands out for its innovative and performance-oriented designs. With a long-standing history in optical innovation, Oakley produces high-quality eyewear, goggles, apparel, and accessories for athletes and outdoorspeople. Their designs combine style and practicality, using superior materials and cutting-edge engineering. Their Prizm lenses technology is renowned for its ability to improve visual sharpness and color accuracy, revolutionizing the field of sports optics. Oakley embodies a dynamic lifestyle and stands out for its commitment to innovation, pushing boundaries, and establishing itself as a global leader.

Products of Oakley

Our claim assistance covers all Oakley products, including:

  • Sunglasses: Lateralis, Sutro, Belleville, Gascan, Sylas, Oakley X Fortnite Midas Sutro
  • Apparels: Jackets, Vests, T-Shirt, Vests, Technical T Shirts, Hoodies, Sweatshirts, Pants, Shorts, Shoes
  • Goggles: Flight Deck™ L Snow Goggles, Target Line L Snow

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Oakley logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Oakley.