Step 1:

  • Oak & Oscar is pleased to offer exchanges or refunds within 5 days of delivery (as indicated by tracking information), on the condition that the item remains unworn and unaltered. To initiate a return or exchange, you must first request a Return Authorization via email.

  • Once the returned merchandise is received and the returned item is accepted, a credit or refund will be processed. 

Step 2:

  • The warrantor retains the right to apply a 10.0% restocking fee and deduct shipping expenses from both the original and return shipments. Additionally, the warrantor cannot be held liable for items lost or damaged during transit.

  • The customer will be responsible for any international duties or additional fees imposed by a government, shipping company, or other third party.

Step 3:

  • If you require watch servicing or assistance, please fill out the Service and Repair form. Alternatively, you can access a contact form with basic details on the left side of the contact page.

  • Please ensure to include them in your contacts to prevent any communications from being flagged as spam. They have observed several occurrences of this issue.

Oak & Oscar Watch Warranty Period:

  • Oak and Oscar watches come with a 2-year limited warranty.

Oak & Oscar Watch Contact Information:

Email Support

[email protected]

Phone Number

+1-312-620-0318

Contact Address

4044 N Lincoln Ave,
Chicago, Illinois-60618,
USA.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Oak & Oscar Watch warranty hassle-free.

What is covered under the Oak & Oscar Watch Warranty?

Oak & Oscar stands behind its products crafted by skilled horologists. If any manufacturing defects occur during the warranty period, they will either repair or replace your products.

What is NOT covered under the Oak & Oscar Watch Warranty?

The warranty excludes leather goods, damage resulting from normal wear and tear, as well as damage caused by accidents or negligence. Furthermore, this warranty becomes invalid if the watch is serviced by individuals not authorized by Oak & Oscar.

Products of Oak & Oscar Watch:

Our claim assistance covers all Oak & Oscar Watch products, including:

Product name
Canvas Straps
Leather Straps
Nylon Straps
The Olmsted 38
The Humboldt GMT

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Oak & Oscar Watch logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Oak & Oscar Watch.