With slight differences in the form, the product registration process is trifurcated for watches, keyboards, and calculators. Nonetheless, you should never miss out on filling up personal information and other crucial details.
All kinds of registration make you avail of the extended warranty which is not for all products, exceptional offers and promotions, and plays an important role in rectifying customer support calls.
It is the return policy of Casio not to include the shipping and handling charges while providing the refund amount even if you return the products that have failed to satisfy you within thirty days by following the rules outlined.
The RMA number will be provided by Casio; without this number, you cannot initiate the return. It is better to attach the number on the outer surface of the packaging and enclose the necessary documents.
The warrantor uses the identical form of payment used for the original transaction to credit the refund. Following the receipt of the products at Casio, they work for up to five business days to process the credit.
The warranty service is offered by the CASIO service center or the purchased location when you send or bring the products to them, accompanied by a copy of the proof of purchase or sales receipt containing the purchase date information.
You will not incur any charges for parts or labor for valid warranty services. To mitigate the risk of damage or loss during shipping, it is advisable to securely package the product and send it with insurance and a return receipt requested.
1-year limited warranty on timepieces, musical instruments, calculators, label printers
3-year limited warranty on data projectors
570, Mount Pleasant Avenue,
Dover, NJ-07801,
USA.
Let Warranty Valet assist you in claiming CASIO USA warranty hassle-free.
Every product is warranted to the initial buyer, ensuring it is devoid of quality defects upon delivery for a specific duration starting from the purchase date. Throughout this warranty period, and upon verification of purchase, any necessary repairs will be carried out using CASIO reconditioned replacement components. Alternatively, the product will be substituted with the same or a similar reconditioned replacement model within a reasonable timeframe.
The warranty does not apply in cases where the issue arises from improper, rough, or careless treatment, or if it is caused by a fire or other natural calamity. Additionally, if the problem stems from improper repair or adjustment conducted by someone other than a CASIO service center, or if damage or wear is evident on the case, band, glass, or battery, the warranty is voided. Failure to present proof of purchase when requesting service, or if the warranty period has elapsed, also renders the warranty inapplicable.
Our claim assistance covers all CASIO USA products, including:
| Product name |
|---|
| Calculators |
| Label Printers |
| Music Keyboards |
| Watches |
| Stage Pianos |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of CASIO USA logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of CASIO USA.