• Claim Your Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free BALL Watch warranty claim assistance in one click!

3 Simple Steps for BALL Watch Warranty Claim:

Step 1:

  • You have to meet the two conditions to make a successful warranty registration online and qualify for an extension of the warranty for one more year. Enrolling the products that have been bought from authorized retailers within ninety days from the purchase date is the qualification to be registered.

  • Every field in the form is required to be completed. The form contains the model number, serial number, purchase date, name of the retailer, and country and further details.

Step 2:

  • The customer service crew members have sound knowledge and are well-trained in all aspects. Your suggestions are welcomed by them with a warm smile apart from answering the questions regarding catalogs and watches.

  • You will be able to get in touch with them on weekdays only during fixed working hours. Instead of contacting them over the phone, you can try filling out the form.

Step 3:

  • The official website has a list of retailers, authorized dealers, and service centers where your BALL Watch will be repaired or done maintenance work. You must send the BALL Watch to them in a parcel with a warranty card enclosed.

  • If your BALL Watch undergoes servicing at an authorized service center, you will receive an additional 1-year warranty for the performed service automatically. Online registration is no longer proof of purchase.

  • Claim Your
    Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free claim assistance in one click!

Email Support


For further info, Kindly Get in touch with them via this email.

Phone Number


Mon-Fri: 8am - 12pm| 1:30pm - 5:30pm

Contact Address

Rue du Châtelot 21,
2300 La Chaux-de-Fonds,

Useful Links:

What is covered under the BALL Watch Warranty?

The warranty provided applies to any material and manufacturing defects present at the moment of the watch's delivery. Activation of the warranty is contingent upon the warranty card being properly dated, fully completed with accurate information, and officially stamped by an authorized BALL dealer.

  • 24, and 48-month warranty

What is NOT covered under the BALL Watch Warranty?

The manufacturer's warranty excludes coverage for the bracelet, strap, or crystal, as well as damage caused by normal wear and tear, aging, abusive use, negligence, improper care, incorrect usage of the watch, and failure to follow the operating instructions provided by BALL Watch Company SA. Additionally, any alterations made to a BALL watch by unauthorized individuals or modifications that deviate from its original condition beyond the control of BALL Watch Company SA will void the warranty.

About BALL Watch

BALL Watch stands as one of the United States' most esteemed and enduring watch labels. Throughout the 21st century, they continuously modernize their product lineup to align with evolving consumer trends. Yet, amidst aesthetic updates, the brand's foundational ethos of industrial functionality remains unwavering. This commitment is evident in BALL's meticulous adherence to original specifications, exemplified by the watch dial crafted in accordance with the founder's exacting standards for the classic railway watch. Every element, from the design of the hands to the configuration of the numerals, reflects the founder's relentless pursuit of timekeeping precision. This vision endures as a guiding principle upheld by the Ball family.

Products of BALL Watch

Engineer Master II Engineer Hydrocarbon Trainmaster Fireman Roadmaster

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of BALL Watch logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of BALL Watch.