Weekdays are the official working days for the customer service team, operating during specific hours from morning to evening. If you contact them via telephone, email, live chat, or social media regarding warranty claims, you will receive the correct answer or solution.
With no proof of purchase, you are unable to do or make any warranty claims, services, or repairs. The repairs can be done by submitting the form online that contains the location, month, and year of the purchase, model number, and date code.
The returns are free for products returned within thirty days of the delivery date for items ordered on the official website. Products should not have been used or worn, and they must be returned in their original packaging with the tags intact.
Nixon Watches uses the original form of payment to credit the refund amount. Refunds are typically processed within seven to ten business days after the products are received.
There is no point in waiting for exchanges or refunds for the Nixon custom and engraved watches. However, they are qualified to make a warranty claim for the problems that occur due to flaws in materials or workmanship.
The warranty provides you with certain legal entitlements, and you may possess additional rights that differ depending on your location, varying from state to state or country to country.
During the warranty process, Nixon Watches may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
If you have trouble contacting Nixon Watches, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
Nixon provides a limited warranty covering material and workmanship defects for a specific duration following the initial purchase from an authorized Nixon retailer. Any defective items will be either repaired or replaced by Nixon.
2-year warranty on Watches, Elite Class, and RSVP
The warranty excludes coverage for regular wear and tear or damage caused by improper maintenance or misuse. Opening the case back, operating the buttons underwater, or failing to secure the crown by screwing it down or pushing it in, thereby exposing the watch to moisture, will void your warranty.
Nixon Watches has emerged as the favored lifestyle accessory brand among individuals who value independence, creativity, and free thought worldwide. Originating from Encinitas, California, where co-founders Chad DiNenna and Andy Laats initiated a boutique collection of watches exclusively available at board sports and fashion outlets, the brand has evolved into a comprehensive line featuring watches, bags, leather goods, and accessories. With distribution in more than ninety countries, Nixon has cultivated a diverse international following of individuals who embrace unconstrained lifestyles, seamlessly integrating their products into their journeys. This global reach enables the brand to stay attuned to the dynamic markets in which it operates.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Nixon Watches logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Nixon Watches.