Step 1:

  • Weekdays are the official working days for the customer service team, operating during specific hours from morning to evening. If you contact them via telephone, email, live chat, or social media regarding warranty claims, you will receive the correct answer or solution.

  • With no proof of purchase, you are unable to do or make any warranty claims, services, or repairs. The repairs can be done by submitting the form online that contains the location, month, and year of the purchase, model number, and date code.

Step 2:

  • The returns are free for products returned within thirty days of the delivery date for items ordered on the official website. Products should not have been used or worn, and they must be returned in their original packaging with the tags intact.

  • Nixon Watches uses the original form of payment to credit the refund amount. Refunds are typically processed within seven to ten business days after the products are received.

Step 3:

  • There is no point in waiting for exchanges or refunds for the Nixon custom and engraved watches. However, they are qualified to make a warranty claim for the problems that occur due to flaws in materials or workmanship.

  • The warranty provides you with certain legal entitlements, and you may possess additional rights that differ depending on your location, varying from state to state or country to country.

Nixon Watches Warranty Period:

  • 2-year warranty on Watches, Elite Class, and RSVP

Nixon Watches Contact Information:

Email Support

[email protected]

Phone Number

+1-888-455-9200

Mon-Thu: 8am - 5pm, Fri: 9am - 5pm(PST)

Contact Address

2810 Whiptail Loop,
Carlsbad, California-92010,
USA.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Nixon Watches warranty hassle-free.

What is covered under the Nixon Watches Warranty?

Nixon provides a limited warranty covering material and workmanship defects for a specific duration following the initial purchase from an authorized Nixon retailer. Any defective items will be either repaired or replaced by Nixon.

What is NOT covered under the Nixon Watches Warranty?

The warranty excludes coverage for regular wear and tear or damage caused by improper maintenance or misuse. Opening the case back, operating the buttons underwater, or failing to secure the crown by screwing it down or pushing it in, thereby exposing the watch to moisture, will void your warranty.

Products of Nixon Watches:

Our claim assistance covers all Nixon Watches products, including:

Product name
Belts
Wallets
Backpacks
Duffel Bags
Leather Bands

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Nixon Watches logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Nixon Watches.