3 Simple Steps for Jostens Warranty Claim:

Step 1:

  • You have nowhere to go other than filling out the Jostens warranty claim form online, which is the beginning stage of the claiming process.

  • The four categories of information included in the form are personal, student, school, and additional. 

Step 2:

  • Prior to pressing the submit button, you must select one of three boxes indicating the service you need for a particular product category. The boxes are located under the title 'Requested Services'.

  • Jostens has differing return time periods for each product. Like that, order changes and cancellation policies will not be identical for all products.

Step 3:

  • Additionally, it is advisable to contact the customer service team for returns, clarification of doubts, or to request solutions for current or future issues.

  • The help center includes headings like orders, online payment, correction requests, media inquiries, and much more to make you feel comfortable.

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Email Support


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Phone Number


Place a call to get more support for warranty claim

Contact Address

3500 South Interstate 35 East,
Denton, TX-76210,

What is covered under the Jostens Warranty?

Jostens offers a warranty that specifically addresses any defects in materials or workmanship detected at the point of initial delivery. This warranty is applicable solely to the original purchaser. Should any such defect be identified during the original delivery, Jostens pledges to either repair the item or, if repair is not feasible as determined by Jostens, to replace the product at no additional cost.

  • Lifetime limited warranty for most of the products

What is NOT covered under the Jostens Warranty?

The warranty of Jostens does not cover repairs stemming from excessive wear and tear, and it becomes invalid if any unauthorized modifications are made to the products by individuals other than Jostens.

About Jostens

Jostens, an American memorabilia manufacturer, is renowned for crafting yearbooks and class rings for numerous high schools and colleges, alongside championship rings for various sports events. Additionally, they create photobook items for Disney's PhotoPass service available at Disney parks and resorts. Notably, Jostens stands as the main provider of Super Bowl rings, having crafted 31 champion rings throughout the event's 50-year history up to 2017. Beyond their wide range of personalized offerings, Jostens maintains a longstanding dedication to enhancing the educational environments of the institutions they support.

Products of Jostens

Photo Cards Rings Jewelry Stoles Senior Bags Diploma Frames Fleece Shorts Fleece Sweatpants Letterman Jackets

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Jostens logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Jostens.