You have nowhere to go other than filling out the Jostens warranty claim form online, which is the beginning stage of the claiming process.
The four categories of information included in the form are personal, student, school, and additional.
Prior to pressing the submit button, you must select one of three boxes indicating the service you need for a particular product category. The boxes are located under the title 'Requested Services'.
Jostens has differing return time periods for each product. Like that, order changes and cancellation policies will not be identical for all products.
Additionally, it is advisable to contact the customer service team for returns, clarification of doubts, or to request solutions for current or future issues.
The help center includes headings like orders, online payment, correction requests, media inquiries, and much more to make you feel comfortable.
Lifetime limited warranty for most of the products
3500 South Interstate 35 East,
Denton, TX-76210,
USA.
If you are having trouble contacting Jostens, submit a claim here.
Jostens offers a warranty that specifically addresses any defects in materials or workmanship detected at the point of initial delivery. This warranty is applicable solely to the original purchaser. Should any such defect be identified during the original delivery, Jostens pledges to either repair the item or, if repair is not feasible as determined by Jostens, to replace the product at no additional cost.
The warranty of Jostens does not cover repairs stemming from excessive wear and tear, and it becomes invalid if any unauthorized modifications are made to the products by individuals other than Jostens.
Our claim assistance covers all Jostens products, including:
| Product name |
|---|
| Photo Cards |
| Rings |
| Jewelry |
| Stoles |
| Senior Bags |
| Diploma Frames |
| Fleece Shorts |
| Fleece Sweatpants |
| Letterman Jackets |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Jostens logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Jostens.