Make sure you've registered your Netgear product by visiting the 'Product Registration' section on the Netgear website.
To register your product, you need to sign up on their official site using your email address.
Once you've signed up, you can easily register your product by providing its serial number and purchase date.
After registering your product, you can initiate a case to submit your claim.
To access warranty service within the specified warranted period of the NETGEAR product, you must submit a valid claim to NETGEAR by contacting their support team.
Provide them with the necessary information, including the name, serial number, and purchase date. Make sure to provide a valid shipping address and mobile number.
Upon initiating a claim, you will receive an RMA number via email. You can also track the status of your RMA number on their website.
After providing an RMA number, they will arrange a pickup for your defective product or return the defective product to the address provided by NETGEAR technical support.
Products submitted for repair could be replaced by refurbished products of the same kind instead of undergoing repair. The repair process may involve the use of reconditioned or previously used components. If NETGEAR, at its own discretion, cannot replace the faulty product, it will reimburse the product's depreciated purchase cost.
During the warranty process, Netgear may offer you one of the following solutions: a warranty replacement or warranty service. The warranty period is usually one year for all products.
90 days warranty for all NETGEAR refurbished products.
1 year warranty is included with all NETGEAR products, as well as 90 days of free technical support.
Lifetime warranty for fully managed switches.
San Jose,
California,
United states.
If you are having trouble contacting Netgear, submit a claim here.
Netgear brand warranties typically provide coverage for material and workmanship defects in their networking products for a specified period of time. The warranty offers to repair or replace the product, depending on the terms and conditions. For more information regarding coverage, length of warranty, and additional terms and conditions, please refer to the official warranty documentation provided by Netgear or contact Netgear customer support.
The Netgear warranty does not provide coverage for damage caused by abuse, misuse, or unauthorized alterations. It does not include damage caused by accidents, natural disasters or power surges. The warranty does not cover third-party products and software, nor does it cover consumables or ordinary wear and tear. Furthermore, the warranty does not cover products purchased from third-party sellers or products used outside of the designated regions.
Our claim assistance covers all Netgear products, including:
| Product name |
|---|
| Netgear Switches |
| Netgear Nighthawk Routers |
| Mesh Wi-Fi Systems |
| Storage Devices |
| Security Cameras |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Netgear logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Netgear.