3 Simple Steps for Carrier Warranty Claim:

Step 1:

  • The company necessitates the product registration for warranty-claiming purposes. Registration is a four-step process, where you will need to provide serial/model number, purchase details, owner of the products, and location of installation.

  • Once you have completed verification process, kindly contact the support team to initiate the warranty for your products.

  • You can verify the validity of your warranty on their warranty look-up page by providing your serial number and checking the checkbox provided.

Step 2:

  • Carrier has also provided a contact form to address your various issues. Simply provide all the basic information and choose the option “warranty” from the drop-down in the “reason for inquiry” field. Then submit your form.

  • Alternatively, call directly their customer support team at the number provided below.

  • An expert from their end will contact you regarding your warranty claim and direct you through the process.

Step 3:

  • The carrier also helps its customers with repairs. They facilitate you with a separate page for you to find the nearby Carrier experts. They provided the option to choose the desired mile radius and location of your convenience.

  • If you still have any queries or concerns regarding the warranty, Carrier has an active support team to answer all your questions. So please contact them via email or phone.

  • During the warranty process, Carrier may offer you one of the following solutions: a warranty replacement or warranty service. The warranty period is usually 10 years.

Email Support

productsecurity@carrier.com

For further info, Kindly Get in touch with them via this email.

Phone Number

+1-800-227-7437

Place a call to get more support for warranty claim

Chat or Submit a Claim

If you have trouble contacting Carrier, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!

Useful Links:

What is covered under the Carrier Warranty?

The carrier’s warranty policy covers only functional parts, including compressor, coil, blower motor, heat exchange, control board, capacitor, circuit board, fan, fan motor, drain pan, gas valve blower wheel, TXV valve, motor module, inverter, and contractor. The warranty period starts from the date of installation. However, please note that the length of the coverage may be a product and the extended warranty (if you have registered). Other factors that affect the warranty duration include whether you are the original purchaser, a subsequent owner, or whether the unit is installed in a single, multi-family home, or commercial setting. Since the warranty period is contingent, please take a look into the warranty period and terms in the warranty card of your products.

  • 10-Years Limited Enhanced Parts Warranty

What is NOT covered under the Carrier Warranty?

Carrier doesn't hold any responsibility for normal wear and tear of the products. Non-functional parts are excluded from the policy. Non-functional parts include belts, pulleys, gaskets, refrigerant, paint brackets, nuts, fuses, bolts, screws, and so on. Components not provided or specified for use by Carrier, or any damage resulting from their use, will not fall under warranty coverage.

About Carrier

Carrier is a well-known manufacturer of HVAC equipment. Carrier is known for its innovative heating, ventilation, and air conditioning solutions that provide dependable and energy-efficient solutions to make the interior atmosphere comfortable and pleasurable. Be it a residential or commercial building, Carrier’s units are built to provide the best solution.

Products of Carrier

Air conditioners Heat pumps Evaporator coils Fan coils Furnaces Boilers Chillers Ductless systems Air Monitor Air Purifier Smart Thermostat

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Carrier logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Carrier.