Step 1:

  • The company necessitates the product registration for warranty-claiming purposes.

  • Registration is a four-step process, where you will need to provide serial/model number, purchase details, owner of the products, and location of installation.

  • Once you have completed verification process, kindly contact the support team to initiate the warranty for your products.

  • You can verify the validity of your warranty on their warranty look-up page by providing your serial number and checking the checkbox provided.

Step 2:

  • Carrier has also provided a contact form to address your various issues. Simply provide all the basic information and choose the option “warranty” from the drop-down in the “reason for inquiry” field. Then submit your form.

  • Alternatively, call directly their customer support team at the number provided below.

  • An expert from their end will contact you regarding your warranty claim and direct you through the process.

Step 3:

  • The carrier also helps its customers with repairs. They facilitate you with a separate page for you to find the nearby Carrier experts. They provided the option to choose the desired mile radius and location of your convenience.

  • If you still have any queries or concerns regarding the warranty, Carrier has an active support team to answer all your questions. So please contact them via email or phone.

  • During the warranty process, Carrier may offer you one of the following solutions: a warranty replacement or warranty service. The warranty period is usually 10 years.

Carrier Warranty Period:

  • 10-Years Limited Enhanced Parts Warranty

Carrier Contact Information:

Email Support

[email protected]

Phone Number

+1-800-227-7437

Contact Address

13995 Pasteur Boulevard Palm Beach Gardens,
Florida 33418,
United states.

  • Chat or Submit a Claim

    If you are having trouble contacting Carrier, submit a claim here.

What is covered under the Carrier Warranty?

Carrier warranty covers:

  • The original purchaser
  • Installation in single-family homes, multi-family homes, or commercial settings
  • Compressor, coil, blower motor, heat exchange, control board, capacitor, circuit board
  • Fan, fan motor, drain pan, gas valve blower wheel, TXV valve, motor module, inverter, contractor

What is NOT covered under the Carrier Warranty?

Carrier excludes warranty coverage for:

  • Normal wear and tear
  • Non-functional parts
  • Components not specified by Carrier

Products of Carrier:

Our claim assistance covers all Carrier products, including:

Product name
Air conditioners
Heat pumps
Evaporator coils
Fan coils
Furnaces
Boilers
Chillers
Ductless systems
Air Monitor
Air Purifier
Smart Thermostat

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Carrier logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Carrier.