3 Simple Steps for Nest Warranty Claim:

Step 1:

  • Since Nest is a part of Google. They can provide you with a top-notch user experience. You can easily sign up for Nest using your Google account. This will help you in many areas.

  • Claiming for Nest products begins with a warranty check on their website. You will need your nest account for the purpose. You can easily check the status of your product by providing the simple details asked on the panel.

Step 2:

  • Claiming on Nest is a well-constructed process. It begins with acquiring the details of the device followed by evaluating the damage, educating the repair options, packaging and sending the product, terms of the process and checking out with the claim.

  • You must have all the necessary details of the product like serial number, IMEI number if it is phone along with proof of purchases like invoice and sales receipt.

  • Checking the product from an approved retailer near you will largely help you in knowing about your eligibility and preferred way to proceed the claim.

Step 3:

  • Nest provides you with extraordinary support. You can find answers even for deep-rooted questions and concerns on their help page. They have detailed explanations for introduction, features & settings, fixing a problem, warranty, manuals & returns and much more for each of their products.

  • You can also use their contact form to get in touch with the support team to resolve your issues at the earliest possible.

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    Warranty Now

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Phone Number


Mon-Fri: 5 AM - 6 PM (PT)

Contact Address

Nest Labs, Inc.,
3400 Hillview Avenue,
Palo Alto, California,

What is covered under the Nest Warranty?

This warranty covers all the Nest-branded products and ensures to the original purchaser that it will be free from all levels of damages and defects in workmanship and material in the promised period of warranty under prescribed usage. If the product fails in the promise, You are free to apply for the claim which will be rewarded with repair or replacement of the defect in the product or component in return. You can also expect a refund of the actual money paid if the above-mentioned will not be effective. Any decision will be made by Nest under their sole discretion. Replacements may always be made with a new or refurbished product or components according to the availability. All products that are claimed will be covered by the terms for a period of 90 days from the date of delivery. This limited warranty is transferable to the subsequent owners too. However, The total duration of the warranty period remains the same.

  • 30-Day Return Policy.

  • 1-Year Warranty Period for Thermostat E, Nest Cam (Battery), Nest Temperature Sensor.

  • 1-Year Warranty Period for Factory Refurbished Products.

  • 2-Year Warranty Period for Nest Learning Thermostat 3rd Gen, Nest Cam IQ Outdoor, Nest Product 2nd Gen (wired and battery models).

  • 3-5 Year Warranty Period for products with Pro warranty.

What is NOT covered under the Nest Warranty?

Making sure about the eligibility of the product in the claim helps you save a lot of time as invalid claims are always rejected by Nest. They always have no obligations on products that are eligible for the claim and even pay for the shipping and other charges associated with the process. Nest also has limitations on what is included in the claim. On that note, Product that are modified, altered, tampered, or with improper maintenance or repairs; handled, stored, installed, tested, or used not in accordance with any Placement Guidelines, User’s Guide, or other instructions provided by Nest; no proper care or misused; damaged due to Acts of God, including but not limited to earthquake, flood, lightning, tornado, or hurricane; fluctuations, breakdowns, or interruptions in telecommunications network or electric power and any non-Nest branded hardware products, even if packaged or sold with Nest labels are not covered in the warranty. It also excludes “sample” or “Not for Sale” products and consumable parts like batteries, unless damage is due to defects in materials or workmanship of the Product, or software. You can always have hold on the specific legal rights along with other rights that change from one place to the other. Nest will also not be liable for any incidental, consequential, exemplary or special damages including any damages that leads to loss of profit, data and much more.

About Nest

Nest is a part of Google that is dedicated to building a smart home with one device at a time concept. Nest products are seamlessly integrated and user-friendly, allowing users to remotely control their homes with their smartphones or with voice commands through Google Assistant. By combining advanced technology with energy-efficient design, Google Nest enables users to create smart, sustainable living spaces. Nest is a leader in the IoT market, and continues to revolutionize modern living with its cutting-edge smart home ecosystem. If you are into modern living, Google Nest is for you!

Products of Nest

Phones Earbuds Tablets Watches Smart Home Accessories Doorbells Door Lock Camera Thermostats Wi-Fi Smoke & CO Alarm Speakers Chromecast

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

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Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Nest logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Nest.