Nespresso has two divergent procedures to register your machine to start the Nespresso warranty claim.
Customers who have an account don't have to enroll; signing in is enough. In case you are new, creating an account is a must to enjoy their benefits.
Make sure you fill out the necessary fields by providing your name, email, and password with at least eight characters, including a number, a lowercase letter, and a capital letter.
Machines acquired directly from Nespresso are eligible for return within a 30-day period from the moment of reception, commencing on the date of purchase or delivery.
When it comes to machines purchased at a retail store or from another website, it's essential to handle the return through the initial store or website where you made the purchase.
Please verify that your machine is in its original condition and packaging, and remember to include all relevant invoices when initiating the return.
You can choose to return unopened coffee sleeves within a 30-day timeframe, beginning from the date of purchase or delivery.
If clients encounter any issues with the machines, they can call the Nespresso customer care team for support related to machines, orders, delivery, tracking, and product information.
The other customer support team is for Vertuo and provides technical diagnosis and support.
On this page, you will find a variety of displayed machines. By clicking on any of them, you can access their manuals, guides, FAQs, and troubleshooting information.
Nespresso offers 1-year manufacturer warranty
111 West 33rd Street, 5th Floor,
New York, NY 10120, USA.
Nespresso warranty will be applicable to:
Nespresso warranty does not cover:
Our claim assistance covers all Nespresso products, including:
Product name |
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Vertuo Coffee Machines |
Vertuo Pop+ |
Vertuo Lattissima |
Vertuo Creatista |
Vertuo Next |
VertuoPlus |
Evoluo |
Original Espresso Machines |
Creatista Pro |
Creatista Plus |
Lattissima One |
Gran Lattissima |
CitiZ Platinum |
CitiZ |
Essenza Mini |
Pixie |
Milk Devices |
Aeroccino XL |
Aeroccino4 |
Barista Recipe Maker |
Accessories |
Vertuo Next Carafe Set |
LUME Coffee Mugs |
Lume Mia Capsule Dispenser |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Nespresso logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Nespresso.