Step 1:

  • You will need to provide details about yourself and your product in the product registration form for the warranty claiming process.

  • Product details such as model, SKU and serial number, and purchase date are required.

  • Registration not only allows you to confirm ownership of your Dometic product but also eliminates the need to complete the included product registration card if you choose to register through the website.

Step 2:

  • If you happen to be unsatisfied with your purchase, Dometic may provide you with the opportunity to return the product within 30 days of your purchase date, resulting in a full refund.

  • For a return to be accepted, the product should stay unmodified, unused, and in its original packaging. All return requests must comply with the designated terms and conditions.

  • If you plan to request a return for a product bundle comprising two or more items offered at a discounted rate, it is imperative that you return all the items that are part of the bundle.

Step 3:

  • The Dometic support team is a solution-finder for all your troubles. The team can be used to find the right product, for maintenance or upgradation, product manuals, and alternative parts.

  • You can reach out to them either by filling out the support form or by contacting one of their sales offices. After submitting your request, they will respond to you within 3 working days.

  • During the warranty process, Dometic may offer one of the following solutions: a warranty replacement or warranty service. The warranty period may be 1, 2, 3, 5, or 7 years based on the type of the product.

Dometic Warranty Period:

  • 1-year limited warranty on Awnings, Breeze Fan, Windows, Skylights, Sinks and Faucets, CCF-T Ford Console Refrigerator, Slide Tray

  • 2-year limited warranty on Dometic Refrigerators, Dometic Cooktops, Ranges, Slide-Ins, and Glass/Metal Covers

  • 3-year limited warranty on Ultra Breeze Cover, ALDI Coolers

  • 5-year limited warranty on CFX3 Coolers, Avalanche Coolers, Co-Alarms

  • 7-year limited warranty on Fantastic Vent Fans, Patrol Coolers

Dometic Contact Information:

Email Support

[email protected]

Phone Number

+1-800-544-4881

Contact Address

5155 Verdant Drive,
Elkhart, IN 46516, USA.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Dometic warranty hassle-free.

What is covered under the Dometic Warranty?

Dometic warranty is applicable to:

  • The original purchaser
  • Products installed in the continental United States and Canada
  • Labor, parts, and freight charges
  • Free from material and workmanship
  • Normal use

What is NOT covered under the Dometic Warranty?

Dometic warranty excludes:

  • Unreported Damage
  • Unauthorized Accessories or Parts
  • Improper maintenance
  • Unauthorized modifications

Products of Dometic:

Our claim assistance covers all Dometic products, including:

Product name
Electric Coolers
Camping Tents
Rooftop Tents
Bottles
Tumblers
Mugs
Portable Toilets
Air Conditioners
Refrigerators
Portable Batteries
Solar Panels

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Dometic logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Dometic.