• 27 Nov, 2023

To register a product in Navman and claim warranty, you can follow these steps.

3 Simple Steps for Navman Warranty Claim:

Step 1:

  • In addition to receiving the offers and information from the Navman, you will be able to become a member of the Navman community through the registration form with the inclusion of personal and device information.

  • A small concession is offered to you, for all map and accessory products, as the first among other fantastic offers, using their coupon code following the successful registration.

  • The promotional page serves as a platform to register for promotions offered by Navman's retail division.

Step 2:

  • Navman looks forward to refunding the shipping costs associated with dispatching the products that have manufacturer's errors, defects, and physical damage due to delivery while returning the products.

  • No repairs can be performed on your product without an RMA number. It is vital to have an RMA number to repair your product. You are able to track your device with the RMA number.

  • Navman is not responsible for packages returned to the company if they incur damage during transit. It is your responsibility to ensure proper packaging to prevent any damage to the products.

Step 3:

  • For inquiries related to sales, online orders, installation of maps, issues faced with the devices, and FAQs, the customer service team acts as a single gateway for all categories.

  • You have the choice to download the manuals prior to using the products. Each product has individual manuals for your convenience.

  • Claim Your
    Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free claim assistance in one click!

Email Support

pcnsupportaus@navman.com.au

For further info, Kindly Get in touch with them via this email.

Phone Number

1300 628 626

Place a call to get more support for warranty claim

Contact Address

Unit 5, 43-51 College Street,
Gladesville, NSW-2111,
Australia.

What is covered under the Navman Warranty?

The warranty is applicable to the "Product," referring to a Navman navigation unit and its accompanying accessories (excluding the USB cable), acquired from an authorised Navman dealer. Navman assures that throughout the warranty period, the Product will be devoid of material and workmanship defects and, if a user manual is supplied, will largely adhere to the specifications and descriptions outlined in the manual. During the warranty period, Navman will, at its discretion, either repair or replace defective Products or those not conforming to the specifications, provided that you adhere to the specified Warranty Service Procedure.

  • 1-year warranty

What is NOT covered under the Navman Warranty?

The warranty excludes coverage for non-rechargeable batteries, finishes, services conducted or attempted by individuals not affiliated with an authorized Navman Service Centre, installations, and any products, components, or parts not manufactured by Navman. Failure of the product due to specific circumstances is also not covered by the warranty, including issues arising from shipping, misuse, tampering, abuse, negligence, wear and tear exceeding normal consumer use expectations, improper installation, unauthorized attachments or modifications, failure to maintain as recommended, electrical discharges (including lightning), exposure to water (unless otherwise specified in the User Manual), moisture or liquids, proximity or exposure to heat, disasters such as fire, flood, wind, and lightning, or the failure of availability or reliability of any external resource essential or beneficial for the product's operation.

About Navman

Navman, a frontrunner in automotive technology, specializes in the creation and production of top-tier MiVue™ dash cameras for consumers, as well as connected dash cams and customized devices tailored for business clients. Renowned for crafting cutting-edge dash cams for Australian and New Zealand drivers, Navman conducts design, testing, and manufacturing operations. Building on a legacy in portable navigation devices for cars and trucks, the company is now a part of MiTAC International Corporation, recognized globally for its innovative contributions to automotive technology. MiTAC is distinguished for substantial investments in research and development, cutting-edge manufacturing facilities, and the integration of leading-edge innovations. The Australian division of the company is based in Sydney.

Products of Navman

Car GPS Dash Cams Vehicle Power Adaptors Cables AC Power Adaptors

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Share

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Navman logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Navman.