3 Simple Steps for Motorola Warranty Claim:

Step 1:

  • The initiation of a warranty claim can be begun by getting in touch with the customer service center maintained by Motorola. 

  • It is up to you to choose the convenient means of contacting them. They can be reached through live chat platforms such as Moli and Facebook Messenger.

Step 2:

  • Motorola does not charge for repairs during the warranty period. Products outside the warranty period may incur a small fee for repairs. You can expect them to complete the repairs in 3 to 5 business days.

  • Save the IMEI, Service Order number, email address, or contact phone number as they play a vital role in tracking the repair status.

Step 3:

  • You have the option to extend the warranty for an additional year with the Moto Care Extended Service Plan. Additionally, you can obtain 2-year damage coverage immediately upon purchasing Moto Care Accidental Damage Protection.

  • You can cancel extended service and accidental damage protection within 60 days of purchase for a full refund, regardless of the reason.

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Phone Number


Mon-Fri: 7am - 9pm, Sat & Sun: 9am - 6pm(CT)

Contact Address

222 W. Merchandise Mart Plaza, Suite 1800,
Chicago, Illinois - 60654,

What is covered under the Motorola Warranty?

The Motorola warranty typically offers coverage for any manufacturing defects or malfunctions in a device for a specified duration. It includes repair or replacement of faulty hardware or software components, contingent upon the terms and conditions outlined in the warranty.

  • 12-month standard limited manufacturer warranty

What is NOT covered under the Motorola Warranty?

The standard Motorola warranty usually excludes coverage for damages caused by accidents, misuse, unauthorized repairs or modifications, normal wear and tear, software malfunctions, or cosmetic damage.

About Motorola

The objective of Motorola is to pioneer purposeful innovations that empower individuals worldwide to revolutionize how they explore, communicate, and engage with their surroundings. With a legacy dating back to 1928, they've been dedicated to propelling the industry forward. At Motorola, their goal is to offer enhanced accessibility to intuitive mobile solutions and services, ultimately enhancing daily experiences and fostering greater joy and convenience for everyone.

Products of Motorola

Moto G Motorola Edge Headphones Stylus Pens Wearables Motorola Razr Car Chargers Powerbanks Wireless Chargers

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Motorola logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Motorola.