The initiation of a warranty claim can be begun by getting in touch with the customer service center maintained by Motorola.
It is up to you to choose the convenient means of contacting them. They can be reached through live chat platforms such as Moli and Facebook Messenger.
Motorola does not charge for repairs during the warranty period. Products outside the warranty period may incur a small fee for repairs. You can expect them to complete the repairs in 3 to 5 business days.
Save the IMEI, Service Order number, email address, or contact phone number as they play a vital role in tracking the repair status.
You have the option to extend the warranty for an additional year with the Moto Care Extended Service Plan. Additionally, you can obtain 2-year damage coverage immediately upon purchasing Moto Care Accidental Damage Protection.
You can cancel extended service and accidental damage protection within 60 days of purchase for a full refund, regardless of the reason.
12-month standard limited manufacturer warranty
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USA.
The Motorola warranty typically offers coverage for any manufacturing defects or malfunctions in a device for a specified duration. It includes repair or replacement of faulty hardware or software components, contingent upon the terms and conditions outlined in the warranty.
For issues such as non-functioning microphones or speakers, overheating, or a battery that won't charge on your mobile phone, you will be offered either a repair or replacement.
The standard Motorola warranty usually excludes coverage for damages caused by accidents, misuse, unauthorized repairs or modifications, normal wear and tear, software malfunctions, or cosmetic damage.
Our claim assistance covers all Motorola products, including:
| Product name |
|---|
| Moto G |
| Motorola Edge |
| Headphones |
| Stylus Pens |
| Wearables |
| Motorola Razr |
| Car Chargers |
| Powerbanks |
| Wireless Chargers |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Motorola logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Motorola.