You must always have your products registered on their website. Doing it immediately after having bought the product can help you in many ways. Increased warranty period is a top benefit of the act. There is a time limit for registration which is ninety days from the installation date.
They provide their customers with two options. You can either register for residential or commercial depending upon your preferences. You must provide all the required details to complete it.
If you want to claim for any of your products, you must contact the licensed HVAC Contractor who installed the product on your premises. You can use their website for this purpose.
They will evaluate your issue and initiate the claim with proof of purchase like sales receipt, date of installation, and other documents required for the claim. Mitsubishi Electric team will take forward from this point and make sure you have your product fixed at the earliest possible.
You can leverage their customer support for all your queries and concerns who are always there for you to guide you in all means. They are highly active in many social media handles. You can also use the method or chat with them directly on their website.
Mitsubishi Electric also maintains a contact form through which you can get answers to all of your concerns by providing your personal details along with the description of your contact.
5-year limited warranty on parts for Mitsubishi Electric Trane SMART MULTI Split-ductless Air-conditioner and Heat Pump Systems
7-year limited warranty on the compressor for Mitsubishi Electric Trane SMART MULTI Split-ductless Air-conditioner and Heat Pump Systems
1340 Satellite Blvd NW,
Suwanee, GA-30024,
USA.
If you are having trouble contacting Mitsubishi Electric, submit a claim here.
Mitsubishi Electric has specific warranty plans for parts and compressors which ensures there will be no kind of defect from their end including material and workmanship for the specified period. In case you find it defective, Mitsubishi Electric will do the required repair or provide a replacement for the defective part at no cost. Replaced parts are warranted for the remaining time of the original warranty period.
Mitsubishi Electric’s warranty plan is well-defined and always voids ineligible claims. In the case, Any type of malfunction or failure of the system, property damages, or personal injury caused by or resulting from: installation, alteration, repair or service by anyone other than a licensed contractor or other than pursuant to the manufacturer’s instructions; improper or deferred maintenance contrary to the manufacturer’s instructions; misuse of the system (including failure to perform any maintenance as described in the operation manual such as air filter cleaning, or any system damaged by excessive physical or electrical stress; operating the System in a wet or corrosive environment, including those containing fluorine, chlorine or any other harmful or hazardous chemicals or environmental factors, including sea- or salt-water; improper matching of System components; events of force majeure or damage caused by other external factors such as power surges, lightning, fluctuations in or interruptions of rodents, electrical power, insects, vermin or other animal- or pest-related issues; improper sizing of the system; negligence, improper care, freight damage, accident, or misuse; systems that have had a serial number or any part thereof altered, defaced or removed. It also does not cover any type of labor cost associated with service, repair, maintenance, replacement, removal, installation, compliance with local building and electrical codes, shipping or handling of defective or replacement products, compressors, or parts.
Our claim assistance covers all Mitsubishi Electric products, including:
| Product name |
|---|
| Deluxe Wall-Mounted Indoor Unit |
| Multi-Zone Heat Pumps |
| Simple Ductless Wired Remote Controller |
| Floor-Mounted Indoor Unit |
| Multi-Position Air Handler |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Mitsubishi Electric logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Mitsubishi Electric.