• 11 Jul, 2023

Having a Mitsubishi Electric product at home? Here is how to claim Mitsubishi Electric.

3 Simple Steps for Mitsubishi Electric Warranty Claim:

Step 1:

  • You must always have your products registered on their website. Doing it immediately after having bought the product can help you in many ways. Increased warranty period is a top most benefit of the act.

  • They provide their customers with two options. You can either register to residential or commercial depending upon your preferences. You must provide all the required details to complete it.

Step 2:

  • If you want to claim for any of your products, You must contact the licensed HVAC Contractor who installed the product on your premises. You can use their website for this purpose.

  • They will evaluate your issue and initiate the claim with proof of purchases like sales receipt, date of installation and other documents required for the claim.

  • Mitsubishi Electric team will take forward from this point and make sure you have your product fixed at the earliest possible.

Step 3:

  • You can leverage their customer support for all your queries and concerns who are always there for you to guide you in all means. They are highly active in many social media handles. You can also use the method or chat with them directly on their website.

  • Mitsubishi Electric also maintains a contact form through which you can get answers to all of your concerns by providing your personal details along with the description of your contact.

Email Support


For further info, Kindly Get in touch with them via this email.

Phone Number


Mon-Fri: 8 AM - 7 PM (EST)

Contact Address

1340 Satellite Blvd NW,
Suwanee, GA,
United States, Georgia

What is covered under the Mitsubishi Electric Warranty?

Mitsubishi Electric has specific warranty plans for parts and compressors Which ensures there will be no kind of defect from their end including material and workmanship for the specified period. In case you find it defective, Mitsubishi Electric will do the required repair or provide a replacement for the defective part at no cost. Replaced parts are warranted for the remaining time of the original warranty period. They are always of the same kind and quality and may even be remanufactured.

  • 5-Year Limited Warranty For Parts.

  • 7-Year Limited Warranty For Compressor.

  • 10-Year Limited Warranty For Both Parts & Compressor If Registered Within 90 Days Of Installation(Subjected To Limitations).

  • 12-Year Limited Warranty If The Product Is Installed By A Diamond Contractor(Subjected To Limitations).

What is NOT covered under the Mitsubishi Electric Warranty?

Mitsubishi Electric’s warranty plan is well-defined and always voids ineligible claims. In the case, Any type of malfunction or failure of the System, property damages, or personal injury caused by or resulting from: installation, alteration, repair or service by anyone other than a licensed contractor or other than pursuant to the manufacturer’s instructions; improper or deferred maintenance contrary to the manufacturer’s instructions; misuse of the System (including failure to perform any maintenance as described in the Operation manual such as air filter cleaning, or any System damaged by excessive physical or electrical stress; operating the System in a wet or corrosive environment, including those containing fluorine, chlorine or any other harmful or hazardous chemicals or environmental factors, including sea- or salt-water; improper matching of System components; events of force majeure or damage caused by other external factors such as power surges, lightning, fluctuations in or interruptions of rodents, electrical power, insects, vermin or other animal- or pest-related issues; improper sizing of the System; negligence, improper care, freight damage, accident, or misuse; systems that have had a serial number or any part thereof altered, defaced or removed. It also does not cover any type of labor cost associated with service, repair, maintenance, replacing, removing, installing, compliance with local building and electrical codes, shipping or handling of defective or replacement products, compressor or parts.

About Mitsubishi Electric

The Mitsubishi Electric Corporation is a world-famous brand around the world with a reputation of over a century of service in the field. Mitsubishi Electric is a part of Mitsubishi which is a global leader with footpaths in various industries, from vehicles, electrical equipment and automation systems to electronic devices. The company’s dedication to innovation and quality have helped them achieve this feat. Mitsubishi Electric is renowned fro its top-notch products that are designed to give ultimate comfort to its users. They provide their customers with an extreme product range which includes air conditioning systems, elevators, factory automation equipment, power systems and a myriad of others. Mitsubishi Electric’s commitment to sustainability is well-known, as it actively seeks to create a more energy-efficient and sustainable future.

Products of Mitsubishi Electric

Air Conditioning Systems Elevators and Escalators Factory Automation Systems Power Distribution and Control Equipment Visualization Products

Melissa Clifford

Warranty Claim Specialist

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