PlayStore & App Store
Register your product within 90 days of installation on the official website.
Choose the correct category: residential or commercial.
Fill in all required details to complete registration.
Early registration may help you get extended warranty benefits.
Reach out to the licensed HVAC contractor who installed your system.
The contractor will inspect the issue and start the claim process.
Provide required documents like proof of purchase and installation date.
The Mitsubishi Electric team will review and proceed with repair or resolution.
Contact customer support for queries, updates, or follow-ups.
You can contact support using phone or email for help and follow-ups.
You can also connect through their social media channels.
Share complete details (issue description, personal info) for faster assistance.
5-year limited warranty on parts for Mitsubishi Electric Trane SMART MULTI Split-ductless Air-conditioner and Heat Pump Systems
7-year limited warranty on the compressor for Mitsubishi Electric Trane SMART MULTI Split-ductless Air-conditioner and Heat Pump Systems
Typical Processing Time: For Mitsubishi Electric claims, initial responses usually take 3–7 business days, while full repair or resolution can take 1–3 weeks, depending on contractor inspection and parts availability.
Reason for Common Delays: Delays often happen due to contractor inspection scheduling, missing documents, or waiting for replacement parts, which may extend repair timelines.
Helpful Tip to make the claim easier: Always register your product within 90 days, keep your documents ready, and contact the original installer first—this speeds up claim approval and service.
Proof of purchase
Installation details
Product registration details
1340 Satellite Blvd NW,
Suwanee, GA-30024,
USA.
Let Warranty Valet assist you in claiming Mitsubishi Electric warranty hassle-free.
These are covered under Mitsubishi Electric warranty policy
These are not covered under the Mitsubishi Electric warranty policy.
You can register your Mitsubishi Electric HVAC system online by submitting your product details, installation date, and contractor information within 90 days of installation.
To register a Mitsubishi mini split, fill in your model number, serial number, and purchase details on the official registration page.
You can check your warranty status using the serial number through the warranty lookup tool or by contacting customer support.
Yes, Mitsubishi HVAC systems come with a limited warranty that covers defects in materials and workmanship.
Mitsubishi mini split systems typically include a standard limited warranty, which may be extended after registration.
The ductless (mini split) warranty covers manufacturing defects and performance-related issues, when used under normal conditions.
You can perform a warranty lookup by entering your serial number on the official site or by contacting support.
Yes, registration is important and may be required to get full or extended warranty benefits.
To claim warranty, contact your licensed HVAC installer, who will inspect the issue and initiate the claim.
You can contact support at +1-855-923-3631 for warranty help and queries.
Our complete claim assistance covers all Mitsubishi Electric products, including:
| Product name |
|---|
| Deluxe Wall-Mounted Indoor Unit |
| Multi-Zone Heat Pumps |
| Simple Ductless Wired Remote Controller |
| Floor-Mounted Indoor Unit |
| Multi-Position Air Handler |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Mitsubishi Electric logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Mitsubishi Electric.