Step 1:

  • Register your product within 90 days of installation on the official website.

  • Choose the correct category: residential or commercial.

  • Fill in all required details to complete registration.

  • Early registration may help you get extended warranty benefits.

Step 2:

  • Reach out to the licensed HVAC contractor who installed your system.

  • The contractor will inspect the issue and start the claim process.

  • Provide required documents like proof of purchase and installation date.

  • The Mitsubishi Electric team will review and proceed with repair or resolution.

Step 3:

  • Contact customer support for queries, updates, or follow-ups.

  • You can contact support using phone or email for help and follow-ups.

  • You can also connect through their social media channels.

  • Share complete details (issue description, personal info) for faster assistance.

Mitsubishi Electric Warranty Period:

  • 5-year limited warranty on parts for Mitsubishi Electric Trane SMART MULTI Split-ductless Air-conditioner and Heat Pump Systems

  • 7-year limited warranty on the compressor for Mitsubishi Electric Trane SMART MULTI Split-ductless Air-conditioner and Heat Pump Systems

Real Experiences with Mitsubishi Electric Warranty Claims:

Typical Processing Time: For Mitsubishi Electric claims, initial responses usually take 3–7 business days, while full repair or resolution can take 1–3 weeks, depending on contractor inspection and parts availability.

Reason for Common Delays: Delays often happen due to contractor inspection scheduling, missing documents, or waiting for replacement parts, which may extend repair timelines.

Helpful Tip to make the claim easier: Always register your product within 90 days, keep your documents ready, and contact the original installer first—this speeds up claim approval and service.

Required Documents for Your Mitsubishi Electric Warranty Claims:

  • Proof of purchase

  • Installation details

  • Product registration details

Mitsubishi Electric Contact Information:

Phone Number

+1-855-923-3631

Mon-Fri: 8am - 7pm(EST)

Contact Address

1340 Satellite Blvd NW,
Suwanee, GA-30024,
USA.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Mitsubishi Electric warranty hassle-free.

Useful Links:

What is covered under the Mitsubishi Electric Warranty?

These are covered under Mitsubishi Electric warranty policy

  • Defects in material and workmanship at the time of delivery
  • Coverage valid for the specified warranty period of the product
  • Company may repair, replace, or provide credit/refund if defect is confirmed

What is NOT covered under the Mitsubishi Electric Warranty?

These are not covered under the Mitsubishi Electric warranty policy.

  • Damage due to misuse, abuse, or neglect
  • Improper maintenance or handling
  • Damage from accidents or physical/electrical stress
  • Products repaired without company authorization
  • Products with altered or removed serial numbers

Mitsubishi Electric Warranty FAQs

How do I register my Mitsubishi HVAC warranty?

You can register your Mitsubishi Electric HVAC system online by submitting your product details, installation date, and contractor information within 90 days of installation.

How to register a Mitsubishi mini split system?

To register a Mitsubishi mini split, fill in your model number, serial number, and purchase details on the official registration page.

How can I check my Mitsubishi warranty status?

You can check your warranty status using the serial number through the warranty lookup tool or by contacting customer support.

Does Mitsubishi HVAC have a warranty?

Yes, Mitsubishi HVAC systems come with a limited warranty that covers defects in materials and workmanship.

How long is the Mitsubishi mini split warranty?

Mitsubishi mini split systems typically include a standard limited warranty, which may be extended after registration.

What is covered under Mitsubishi ductless warranty?

The ductless (mini split) warranty covers manufacturing defects and performance-related issues, when used under normal conditions.

How do I look up Mitsubishi HVAC warranty by serial number?

You can perform a warranty lookup by entering your serial number on the official site or by contacting support.

Do I need to register Mitsubishi warranty for full coverage?

Yes, registration is important and may be required to get full or extended warranty benefits.

How to claim Mitsubishi air conditioner warranty?

To claim warranty, contact your licensed HVAC installer, who will inspect the issue and initiate the claim.

What is the Mitsubishi HVAC warranty phone number?

You can contact support at +1-855-923-3631 for warranty help and queries.

Products of Mitsubishi Electric:

Our complete claim assistance covers all Mitsubishi Electric products, including:

Product name
Deluxe Wall-Mounted Indoor Unit
Multi-Zone Heat Pumps
Simple Ductless Wired Remote Controller
Floor-Mounted Indoor Unit
Multi-Position Air Handler

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Mitsubishi Electric logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Mitsubishi Electric.