• 02 Feb, 2024

To register a product in Modway and claim warranty, you can follow these steps.

3 Simple Steps for Modway Warranty Claim:

Step 1:

  • Please remember that Modway does not have any procedure or protocol for product registration as the talented and experienced customer support team is working for you.

  • A small form is on the contact page which includes your name, phone number, email, subject, and message fields.

Step 2:

  • The warranty excludes damage caused by regular wear and tear, negligence, abuse, or misuse, as well as inadequate or improper maintenance, cleaning, or care.

  • This warranty policy also does not cover damage from exposure to sunlight, chemicals, or other liquids, as well as damage caused by pets or usage inconsistent with the product's intended purpose. 

Step 3:

  • Additionally, the warranty scheme does not cover situations where the product is used for purposes other than its intended use.

  • Moreover, warranties do not apply to items used for rental, business, commercial, institutional, or any other non-residential purposes.

  • Claim Your
    Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free claim assistance in one click!

Email Support


For further info, Kindly Get in touch with them via this email.

Phone Number


Place a call to get more support for warranty claim

Contact Address

11895 Cedar Street,
Hesperia, CA-92345,

What is covered under the Modway Warranty?

Modway assures that all products will be free from defects in materials or workmanship. Within the warranty period, the manufacturer will repair or replace any defective products.

  • 1-year spring back warranty on relax size pillow

  • 10-year warranty on kate mattress

What is NOT covered under the Modway Warranty?

The warranty does not cover products damaged due to abuse, misuse, or acts of nature. It also excludes products that have not been used in accordance with the instructions provided in the guidebooks.

About Modway

Modway holds the belief that your home should reflect you – your needs, experiences, dreams, and style. Their team of designers and product specialists is devoted to crafting items that are not just fashionable and in vogue, but also resilient and exceptionally practical. Drawing inspiration from across the globe, their team selects only top-quality materials and remains at the forefront of advancements in both design and technology. At Modway, there's no need to compromise style for affordability.

Products of Modway

Armchairs Sofas Dining Chairs Bed Frames Headboards Floor Lamps

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Modway logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Modway.