Step 1:

  • Every Michael Kors product comes with specific warranty terms and conditions, so review your product’s eligibility first.

  • Contact Michael Kors customer service via phone, email, or live chat for assistance with your warranty claim.

  • For handbags, small leather goods, and tech accessories, you may need to complete and submit a warranty or return request form.

Step 2:

  • Ensure your item is unused, in new condition, with original tags and packaging intact.

  • Returns must be initiated within 30 days from the delivery date to qualify for a refund or exchange.

  • Include proof of purchase (receipt or invoice) to avoid delays in processing your claim.

Step 3:

  • Approved returns are refunded to the original payment method after inspection.

  • If proof of purchase is missing, refund options may be limited or denied.

  • If the return window has expired, you can use the Michael Kors Pre-Loved program (where available) to sell your product for store credit.

  • Warranty coverage and return policies may vary based on your country or local consumer laws.

Michael Kors Warranty Period:

  • 1-year limited warranty on jewelry, luggage, handbags, small leather goods, and tech accessories

  • 2-year limited warranty on watches, and eyewear

Real Experiences with Michael Kors Warranty Claims:

Typical Processing Time: Usually processed within 7–14 business days after the product is received and inspected.

Reason for Common Delays: Delays often happen due to missing proof of purchase, incomplete return forms, or high service request volumes.

Helpful Tip to make the claim easier: Always submit complete documents, keep original packaging, and contact customer support before sending your item.

Required Documents for Your Michael Kors Warranty Claims:

  • Proof of purchase

  • Product with original tags and packaging

Michael Kors Contact Information:

Phone Number

+1-866-709-5677

Mon-Fri: 9am - 9pm, Sat & Sun: 10am - 6pm(EST)

Contact Address

11 West 42nd Street,
New York, New York-10036,
USA.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Michael Kors warranty hassle-free.

Useful Links:

What is covered under the Michael Kors Warranty?

Michael Kors safeguards its products from the original date of purchase for a specified timeframe. Should any product exhibit defects in material or workmanship during normal use within this warranty period, Michael Kors will provide free repair or replacement of the item with an identical or equivalent product.

What is NOT covered under the Michael Kors Warranty?

Michael Kors warranties are nontransferable and exclude damages resulting from dye transference, accidents, misuse, or any alteration, service, or repair conducted by unauthorized parties, excluding Michael Kors or its authorized licensee or provider.

Michael Kors Warranty FAQs

Does Michael Kors have a warranty?

Yes, Michael Kors offers a warranty on selected products like watches and accessories, depending on the item type and purchase conditions.

What is the Michael Kors warranty on bags and purses?

Michael Kors bags and purses usually do not come with a long-term warranty but may qualify for returns or limited repairs.

How do I make a Michael Kors warranty claim?

You can make a Michael Kors warranty claim by contacting customer support and submitting the required claim or return form.

How long is the Michael Kors watch warranty?

Michael Kors watches typically include a limited warranty (often around 2 years) covering manufacturing defects.

Do Michael Kors handbags come with a warranty?

Michael Kors handbags may not include full warranty coverage, but defects may be handled through returns or repair services.

How can I check my Michael Kors warranty status?

You can check your Michael Kors warranty status by contacting support and providing your receipt or warranty card details.

Is there a Michael Kors warranty registration process?

Some items like watches may allow warranty registration, but most products rely on proof of purchase.

What is the Michael Kors repair policy?

Michael Kors provides repair services for certain items, especially watches, depending on warranty eligibility and issue type.

Can I submit a Michael Kors claim form online?

Yes, you can submit a Michael Kors claim form online or through customer service for eligible warranty or return requests.

Will Michael Kors fix my bag if it is damaged?

Michael Kors may repair your bag depending on the type of damage, warranty coverage, and availability of proof of purchase.

Products of Michael Kors:

Our complete claim assistance covers all Michael Kors products, including:

Product name
Handbags
Tote Bags
Crossbody Bags
Shoulder Bags
Satchels
Clutches
Mini Bags
Backpacks
Wallets & Small Leather Goods
Clothing
Dresses
Jackets & Outerwear
Tops
T-Shirts
Shirts
Sweaters
Pants
Skirts
Jeans
Activewear
Swimwear
Cold Weather Wear
Shoes
Sneakers
Boots
Heels
Sandals
Flats
Loafers
Ankle Boots
Trainers
Accessories
Watches
Sunglasses
Belts
Hats & Caps
Jewelry
Scarves
Key Charms
Travel & Luggage
Suitcases
Travel Bags
Weekenders
Luggage Sets
Travel

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Michael Kors logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Michael Kors.