3 Simple Steps for Maytronics Warranty Claim:

Step 1:

  • The four titles of Robot ID, personal and warranty data, and summary are included in the warranty registration form. The first section involves typing the serial number. Once entered, it automatically navigates you to the upcoming fields.

  • Post-registration provides you with quicker, more efficient service, as well as noteworthy offers exclusively for registered customers. Clicking the serial number finder button will guide you in locating the serial number.

Step 2:

  • Almost all topics such as FAQs, product manuals, choosing a robot, opening an account, and getting a rebate have been covered on the customer support page.

  • The rebate request period begins from the date of purchase and remains valid for up to thirty days. The processing and receipt of the rebate typically take about 4-8 weeks.

Step 3:

  • Maytronics support is readily available for you to reach out to whenever you encounter any issues or have questions or concerns about their product and service. They consider it their duty to address your concerns and ensure your satisfaction.

  • Kindly utilize their contact form to submit your query, including the subject, description, and personal details. This is the preferred method of communication to reach them.

  • Chat With
    Live Agent

     with our agent or Raise a Ticket with Warranty Valet® to get hassle-free claim assistance!

Email Support


For further info, Kindly Get in touch with them via this email.

Phone Number


Mon-Fri: 8am - 5pm(EST)

Contact Address

2221 Northmont Parkway, Suite 400,
Duluth, GA-30096,

What is covered under the Maytronics Warranty?

Every Maytronics product undergoes meticulous manufacturing, testing, and inspection to ensure it meets the specific engineering standards for its intended use. As a result, Maytronics guarantees all its products to be free from defects or flaws in workmanship and materials under normal use and service within the specified warranty period. However, this warranty is subject to limitations, qualifications, and terms outlined in the product documentation and applies solely to the initial consumer or original purchaser. Maytronics' warranty obligations are limited to either repairing or replacing the product or any defective component, at its discretion.

  • 24 or 36-month warranty

What is NOT covered under the Maytronics Warranty?

Damage, defects, malfunctions, or any other failures resulting from improper use, non-compliance with the instructions in the operator’s manual, failure to provide reasonable maintenance, using the product outside prescribed conditions, excessive usage, repairs conducted by unauthorized service stations or individuals, or the utilization of non-original electrical components manufactured by Maytronics are not covered under warranty. Additionally, Maytronics disclaims liability for any incidental or consequential damages, injuries, or property damages resulting from product use, loss of profits, or any other expenses. It's important to note that the warranty only applies to manufacturing defects and is limited to the country of purchase.

About Maytronics

Since pioneering robotic pool cleaning in 1983, Maytronics Ltd. has emerged as a prominent force in the swimming pool sector on a global scale. Originating with a single robot, they have expanded to encompass five subsidiaries across the globe, with two regional offices in Latin America and a headquarters situated in the United States. With a network of global partners spanning 65 countries across five continents, Maytronics collaborates with over 100 distributors to provide comprehensive support to its customers. Their product range encompasses a diverse array of robotic pool cleaners, pool safety equipment, and mineral-based water treatment technologies.

Products of Maytronics

Dolphin LIBERTY 200 Dolphin LIBERTY 300 Dolphin Explorer E30 Dolphin Active 30 Dolphin Active 40 Dolphin Escape Dolphin Echo

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Maytronics logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Maytronics.