Step 1:

  • Maui Jim sunglasses are warranted to the original purchaser against any defect in materials and workmanship. where they need to physically inspect the frame and lenses of your sunglasses to determine if your sunglasses are covered under warranty. 

  • You have the option to return any sunglasses or merchandise bought from the Maui Jim website, including custom-designed styles through their MyMaui® program, for a refund within 30 days of your purchase.

Step 2:

  • They offer an option to register your product, with the registration process divided into three categories: Personal Information, Product Details, and Proof of Purchase.

  • You are required to complete the information regarding your name, email address, residential address, date, and location of the purchase, prescription, custom-made or non-custom-made, and SKU number of the product.

Step 3:

  • In case a Maui Jim Gift Card or VIP Card was utilized during the purchase, it will be reissued via email and made accessible for a new order after the return is processed.

  • You can also reach out to them via their Contact Us form by specifying the reason for your inquiry and sharing your concern.

Maui Jim Sunglasses Warranty Period:

  • 2-year warranty

Maui Jim Sunglasses Contact Information:

Email Support

[email protected]

Phone Number

+1-888-666-5602

Contact Address

One Aloha Lane, Peoria,
Illinois-61615,
USA.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Maui Jim Sunglasses warranty hassle-free.

What is covered under the Maui Jim Sunglasses Warranty?

Maui Jim Warranty Policy Applies to:

  • Covers defects in materials and workmanship.
  • Valid only for products purchased from an authorized Maui Jim reseller or directly from the Maui Jim website.
  • Applicable exclusively to the original purchaser.
  • Warranty coverage is limited to two years from the date of purchase.

What is NOT covered under the Maui Jim Sunglasses Warranty?

Maui Jim Warranty does not apply to:

  • If any alterations are made to the original lenses or frames.
  • Damage resulting from improper or unreasonable use.
  • Normal wear and tear, such as lens scratching or accidental breakage.
  • Shipping costs associated with warranty claims.

Products of Maui Jim Sunglasses:

Our complete claim assistance covers all Maui Jim Sunglasses products, including:

Product name
Oasis
Wassup
Kaupo Gap
Cstles
Red Sands

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Maui Jim Sunglasses logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Maui Jim Sunglasses.