Registration of your product must be completed promptly. The registration section is divided into three categories: personal, product, and proof of purchase.
You are required to complete the information regarding your name, email address, residential address, date, and location of the purchase, prescription, custom-made or non-custom-made, and SKU number of the product.
You have the option to return any sunglasses or merchandise bought from the Maui Jim website, including custom-designed styles through their MyMaui® program, for a refund within 30 days of your purchase.
Additionally, you must enclose the packing list you received with your initial order. To be eligible for a refund, all products must remain in their original case and/or packaging and be in impeccable, resalable condition.
In case a Maui Jim Gift Card or VIP Card was utilized during the purchase, it will be reissued via email and made accessible for a new order after the return is processed.
Before processing any charges, all repairs undergo inspection to determine warranty coverage. To expedite the repair processing, you can provide payment information at the checkout stage of the repair form.
During the warranty process, Maui Jim Sunglasses may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
For further info, Kindly Get in touch with them via this email.
If you have trouble contacting Maui Jim Sunglasses, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
Maui Jim sunglasses come with a two-year warranty for the original purchaser from the date of purchase, covering any defect in materials and workmanship when bought from an authorized Maui Jim reseller or directly from the website.
2-year warranty
The warranty becomes null and void if any alterations are made to the original lenses or frames. Maui Jim will, at its discretion, repair or replace any pair of Maui Jim sunglasses found to have defects, excluding damage resulting from improper or unreasonable use. Normal wear, such as lens scratching or accidental breakage, is not covered under this warranty. Additionally, shipping costs are not included in the warranty coverage.
In 1987, Maui Jim commenced its journey as a small enterprise vending sunglasses on Ka'anapali Beach in Lahaina, Maui. Recognizing the market's demand for technology capable of shielding eyes from intense glare and harmful UV rays while vividly portraying the island's brilliant colors, they pioneered the groundbreaking PolarizedPlus2® lens. What initially comprised their Classic Collection of seven styles has now expanded to encompass over 125 styles of sunglasses and eyeglasses, all featuring polarization and providing 100% protection against harmful UVA and UVB rays. The original headquarters remain situated in Lahaina, Maui.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Maui Jim Sunglasses logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Maui Jim Sunglasses.