Step 1:

  • Keep your proof of purchase (sales receipt or invoice) ready, as it is required for warranty verification.

  • Note that product registration is not required for warranty service eligibility.

  • Prepare key information such as product model, type, and issue description before starting the claim.

Step 2:

  • Fill out the official Audio-Technica service request (ATUS) form with accurate details.

  • Include the completed form inside the package when returning the product for service.

  • Make sure to provide a valid phone number and email address for communication updates.

Step 3:

  • The service team will inspect the product and contact you with findings or next steps.

  • Based on the inspection, they may offer repair, replacement, or refund/credit depending on the issue.

  • If the issue is not covered under warranty, a repair quotation will be provided for approval.

Audio-Technica Warranty Period:

  • 1 and 2-year limited end-user warranty

  • Lifetime limited end-user warranty

Real Experiences with Audio-Technica Warranty Claims:

Typical Processing Time: Repairs or replacements usually take 1–2 weeks via service center or up to 2–3 weeks through dealers, depending on product type.

Reason for Common Delays: Delays happen due to product inspection, parts availability, or verification of misuse vs manufacturing defect.

Helpful Tip to make the claim easier: Always submit invoice + warranty card + product details and contact an authorized service center for faster processing.

Required Documents for Your Audio-Technica Warranty Claims:

  • Proof of purchase (receipt/invoice – mandatory)

  • Warranty card (if provided with product)

  • Product serial number / model details

Audio-Technica Contact Information:

Phone Number

+1-800-376-5318

Mon-Sun: 8:30am - 5:30pm(ET)

Contact Address

1221 Commerce Drive,
Stow, Ohio-44224,
USA.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Audio-Technica warranty hassle-free.

Useful Links:

What is covered under the Audio-Technica Warranty?

Audio-Technica products bought in the United States from an authorized Audio-Technica (A.T.U.S.) dealer come with a specific warranty period from the date of purchase by A.T.U.S., ensuring they are free from material and workmanship defects. To avail of these remedies, the product must be shipped prepaid to A.T.U.S. or an Authorized Service Center, along with the sales receipt or other proof of purchase date.

What is NOT covered under the Audio-Technica Warranty?

The warranty does not cover defects resulting from regular wear, misuse, damage during shipping, or failure to use the product as directed. Additionally, any unauthorized repair, alteration, or tampering with the product labeling will render this warranty void.

Audio-Technica Warranty FAQs

How do I file a warranty claim for my Audio-Technica turntable or record player?

To claim warranty for your Audio-Technica turntable, Audio-Technica LP60, or Audio-Technica LP120, you’ll need proof of purchase and product details. Claims are reviewed for manufacturing defects.

What issues are covered under Audio-Technica microphone and headphone warranty?

Warranty typically covers defects in materials and workmanship in Audio-Technica microphone, AT2020, AT2035, and ATH-M50x headphones, but excludes wear and misuse.

Why is my AT2020 mic or AT2020 USB not working or producing low sound?

Issues with AT2020 mic, AT2020 USB, or AT2020USB+ may be due to cable, interface, or settings problems—hardware defects may qualify for warranty support.

What should I do if my Audio-Technica LP60XBT or LP120XUSB turntable is not spinning?

If your Audio-Technica LP60XBT, LP60X, or LP120XUSB is not spinning, check belt alignment, power, and settings. Motor defects may be covered under warranty.

Can I claim warranty for stylus or cartridge issues in Audio-Technica record players?

Components like Audio-Technica stylus or ATN3600L may have limited warranty coverage and are often considered consumable parts unless defective at purchase.

Are wireless in-ear monitor systems and wireless microphones covered under warranty?

Yes, wireless in ear monitor system, Audio-Technica System 10, and Audio-Technica wireless microphone products are covered for manufacturing defects.

How long does Audio-Technica warranty claim processing take?

Warranty claims for Audio-Technica headphones, studio headphones, or Bluetooth headphones typically take a few days to a couple of weeks depending on inspection and replacement availability.

What should I do if my Audio-Technica Bluetooth headphones won’t connect?

If your Audio-Technica Bluetooth headphones or wireless headphones are not pairing, reset the device and check compatibility. Hardware issues may be eligible for warranty claims.

Are Audio-Technica earbuds and in-ear monitors covered under warranty?

Products like Audio-Technica earbuds, in ear monitor, and IEM system are covered for defects, but not for wear-related issues like cable damage.

Do I need to return my Audio-Technica product for warranty inspection or replacement?

In most cases, yes. For items like Audio-Technica LP120, ATH-M40x, or ATR2100x, you may need to return the product or submit proof (photos/videos) for assessment.

Products of Audio-Technica:

Our complete claim assistance covers all Audio-Technica products, including:

Product name
Professional Studio Headphones
ATH-M20x
ATH-M40x
ATH-M50x
ATH-M70x
Wireless & Bluetooth Headphones
ATH-M50xBT2
ATH-SR30BT
ATH-DSR7BT
True Wireless Earbuds
ATH-CKS50TW
ATH-SQ1TW
Audiophile Headphones
ATH-ADX7000
ATH-AD900X
Gaming & Streaming
ATH-M50xSTS
ATH-G1
USB Mics
AT2020USB-X
ATR2100x-USB
Studio Mics
AT2020
AT2035
AT4040
Turntables
AT-LP60X
AT-LP120XUSB
Sound Burger
Accessories
DACs
ear pads
cables
mic stands.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Audio-Technica logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Audio-Technica.