The appropriate solution for the warranty claim is to reach out to the customer support team, which has extensive experience in resolving issues arising from defects during the warranty period.
This warranty will be valid starting from the date of purchase indicated on the purchaser's receipt.
This warranty applies solely to the initial consumer purchaser and cannot be transferred to any other individual or entity.
This warranty does not cover defects or damage caused by the use of non-genuine parts.
Master Cook is not liable for labor charges, damages incurred during installation, repair, or replacement, nor for any incidental or consequential damages.
They will not take responsibility for the products bought from any third parties or unauthorized sellers.
1-year warranty
Master Cook guarantees that this product will be free from defects in material and workmanship for one year from the date of purchase for the original consumer purchaser. Any defective part will be replaced free of charge, and the consumer can install it themselves.
The warranty does not cover the use of the product for industrial, commercial, or business purposes. It also excludes damage caused during shipment, as well as failures resulting from alterations, abuse, or misuse of the product, whether by a contractor, service company, or consumer.
Our claim assistance covers all Master Cook Ovens products, including:
| Product name |
|---|
| Propane Outdoor Gas Pizza Ovens |
| Wood Pellet Pizza Ovens |
| Portable Outdoor Pizza Grills |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Master Cook Ovens logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Master Cook Ovens.