For further details regarding their products and services, please don't hesitate to send them an email. Their staff is always available to assist you.
You are allowed 30 days from the dispatch date to return an item for either an exchange or a refund. Please be aware that for discounted or sale items, you have a 14-day window for exchanges or returns.
To qualify for an exchange or refund, the product must be returned in new condition, unworn, and undamaged.
Upon receiving your parcel, Artistic Weavers strives to process your returns promptly, typically within 48 hours. During peak periods, please allow up to seven working days for your return to be processed.
If the replacement item costs more than the returned item, they will get in touch with you to arrange payment for the price difference.
Products are considered faulty if they arrive damaged or develop a manufacturing fault within 30 days of purchase.
30-day limited warranty for most of the products
Let Warranty Valet assist you in claiming Artistic Weavers Rug warranty hassle-free.
The warranty covers defects in materials and craftsmanship and is valid solely for the original purchaser. To claim the warranty, the original sales receipt or record, including the purchase date, must be provided. This warranty is non-transferable.
The warranty does not cover any damage to the product resulting from commercial use, man-made damage, improper use, or natural disasters. Additionally, free parts are not included under this warranty.
Our claim assistance covers all Artistic Weavers Rug products, including:
| Product name |
|---|
| Pillows |
| Lamps |
| Accent Tables |
| Round Rugs |
| Wall Decor |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Artistic Weavers Rug logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Artistic Weavers Rug.