For further details regarding their products and services, please don't hesitate to send them an email. Their staff is always available to assist you.
You are allowed 30 days from the dispatch date to return an item for either an exchange or a refund. Please be aware that for discounted or sale items, you have a 14-day window for exchanges or returns.
To qualify for an exchange or refund, the product must be returned in new condition, unworn, and undamaged.
Upon receiving your parcel, Artistic Weavers strives to process your returns promptly, typically within 48 hours. During peak periods, please allow up to seven working days for your return to be processed.
If the replacement item costs more than the returned item, they will get in touch with you to arrange payment for the price difference.
Products are considered faulty if they arrive damaged or develop a manufacturing fault within 30 days of purchase.
The warranty covers defects in materials and craftsmanship and is valid solely for the original purchaser. To claim the warranty, the original sales receipt or record, including the purchase date, must be provided. This warranty is non-transferable.
30-day limited warranty for most of the products
The warranty does not cover any damage to the product resulting from commercial use, man-made damage, improper use, or natural disasters. Additionally, free parts are not included under this warranty.
Artistic Weavers, established in 1999, operates as a wholesaler renowned for premium products, competitive pricing, prompt service, and high customer satisfaction. With a strong base of satisfied long-term customers and repeat business, they ship their products globally. By purchasing in bulk, they ensure cost savings which are directly passed on to their valued customers.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Artistic Weavers Rug logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Artistic Weavers Rug.
Other Articles
How to claim Dura-Trel Warranty?