The customer service department instructs you on how to return defective or unsatisfactory products after you contact them via email or phone. The return has to be done within thirty days from the date of delivery.
You have to use the original packaging to send back the products in unused and unworn condition, with all tags remaining intact and promotional merchandise enclosed.
Marathon Watches takes a period of 20 business days after the product is delivered to process the refund amount. The refund is provided minus any applicable deductions.
Shipping and handling charges cannot be reimbursed with the refund. Refunds are provided using the original payment method.
Feel welcome to take advantage of their live chat functionality or fill out the contact form available below. Rest assured, a member of their dedicated customer service team will promptly get in touch with you.
In order to get in touch with them, you need to provide your name, email, phone number, question regarding which category, and message.
During the warranty process, Marathon Watch may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
For further info, Kindly Get in touch with them via this email.
If you have trouble contacting Marathon Watch, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
Marathon Watch Company Ltd. assures that this product is free from material and workmanship defects during normal usage, as per care and usage guidelines, for a period of two years from the date of purchase from an authorized distributor.
2-year warranty
The warranty does not cover damage resulting from misuse, abuse, or any irregular application. The warranty excludes products that have not been used in accordance with the instructions provided in the guidebooks.
Ever since 1941, Marathon has been producing timing instruments for the Allied Forces. Presently, the fourth generation of the family upholds this legacy by offering a diverse array of instruments designed to measure time, temperature, and distance. Marathon watches seamlessly blend military-grade durability with Swiss engineering and craftsmanship, guaranteeing unparalleled quality and precision. The origins of Marathon Watch trace back to 1904, when it was established under the name Weinsturm Watch, later rebranded as Wein Brothers. In 1939, Morris Wein established Marathon Watch, becoming a prominent supplier of precision timepieces across North America.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Marathon Watch logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Marathon Watch.