The customer service department instructs you on how to return defective or unsatisfactory products after you contact them via email or phone. The return has to be done within thirty days from the date of delivery.
You have to use the original packaging to send back the products in unused and unworn condition, with all tags remaining intact and promotional merchandise enclosed.
Marathon Watches takes a period of 20 business days after the product is delivered to process the refund amount. The refund is provided minus any applicable deductions.
Shipping and handling charges cannot be reimbursed with the refund. Refunds are provided using the original payment method.
Feel welcome to take advantage of their live chat functionality or fill out the contact form available below. Rest assured, a member of their dedicated customer service team will promptly get in touch with you.
In order to get in touch with them, you need to provide your name, email, phone number, question regarding which category, and message.
2-year warranty
8355 Jane St,
Vaughan, Ontario-L4K 5Y3,
Canada.
Let Warranty Valet assist you in claiming Marathon Watch warranty hassle-free.
Marathon Watch Company Ltd. assures that this product is free from material and workmanship defects during normal usage, as per care and usage guidelines, for a period of two years from the date of purchase from an authorized distributor.
The warranty does not cover damage resulting from misuse, abuse, or any irregular application. The warranty excludes products that have not been used in accordance with the instructions provided in the guidebooks.
Our claim assistance covers all Marathon Watch products, including:
| Product name |
|---|
| Timers |
| Stopwatches |
| Binoculars |
| Laser Pointers |
| Hats |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Marathon Watch logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Marathon Watch.