In the event of a warranty claim, you need to complete filling out the warranty card, ensuring all the required details and information are accurate. Subsequently, this completed card, along with the corresponding proof of purchase, must be promptly submitted to the authorized dealer.
Please note that the validation counts on the comprehensive submission of essential information and the proof of purchase to the dealer. Failure to produce this essential information could potentially make your claim void.
Marantec stands behind the excellence of their products, which is why they proudly provide an uncompromising 100% quality guarantee on their products.
The commitment is manifested through their comprehensive warranty offering, ranging from a minimum duration of 6 months to an extended period of up to 5 years.
Keep in mind that the warranty will go void if the system is not installed within 24 months.
If you encounter any inquiries or uncertainties, Marantec encourages you to connect with your authorized dealers through email or call.
Upon your call, the dealers will readily provide the necessary support and guidance without hesitation.
During the warranty process, Marantec may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
5705 Centerpoint Court ,
Gurnee,
IL 60031.
If you have trouble contacting Marantec, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
Marantec is confident about the quality of their products, so they offer a comprehensive warranty and guarantee. The warranty primarily covers the materials and workmanship defects found in the products. Customers are advised to refer to the specific warranty documentation provided by the firm to get the full details about the warranty coverage.
6 Months - Spare Parts
12 Months - Materials & Service
1 Year - Commercial & Industrial Use
5 Year - Garage Doors, Swing Gates, Sliding Doors
Consumables and the parts that are prone to wear such as fuses, lamps, mechanical braking systems, light bulbs, and batteries are excluded. If a warranty claim leads to repair or replacement, this doesn’t guarantee an extension of the existing warranty period. For repairs and replacements, a warranty period of six months comes into effect from the repair date, but at least for the remaining duration of the original window. Marantec doesn’t warrant against the damages resulting from improper use, force majeure, environmental conditions, mechanical force such as accidental/falls, negligence, improper maintenance, and amendments done by non-qualified persons.
Marantec is a family-owned company founded in 1989 that is known for their cutting-edge door openers and control systems. The company has a very long history and has repeatedly broken new ground over the decades by providing effective garage door solutions. All of their products are designed to be convenient and practical for homeowners. Their commitment to customers is reflected in their unwavering reliability, as their products are meticulously crafted to deliver a secure and constant workflow.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Marantec logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Marantec.