Step 1:

  • First of all, you have to fill the Product Registration Form. You need to complete your registration by providing your name, email, password, address, and phone number to begin the Makita warranty claim process.

  • If, within 30 days of purchase, the products do not meet your expectations, you have the option to return them, and a replacement or a refund will be provided.

  • During the warranty process, Makita may provide you with one of the following solutions: a warranty replacement or warranty service during the 1-, 2-, or 3-year warranty period.

Step 2:

  • The warranty program is effective from the date of purchase for the particular machine supplied to the customer.

  • If there are any defects in workmanship or materials become evident in the products, free repairs will be promptly carried out.

  • For the 2-year emission warranty, you can have a look over the instruction manual for the detailed explanation.

  • Components such as Fuel metering system, Air induction system and Ignition systems fall under this policy.

Step 3:

  • For any additional inquiries or assistance, please get in touch with the customer support team. You can reach out to them conveniently through either phone or email.

  • They offer a dedicated section for Makita warranty claim. Clicking on this link will make it easy for you to initiate your warranty claim without incurring any expenses.

  • You can access the online submission form via Contact Form. Your name, Email, phone number, street address, city, zip code should be filled out in the form. 

Makita Warranty Period:

  • 1-year warranty for general products

  • 2-year warranty for emissions-related components

  • Makita ConnectX portable backpack power supply has a 2-year limited warranty

  • They provide a 3-year limited warranty for lithium-ion tools, batteries, chargers, and pneumatic nailer

Makita Contact Information:

Phone Number

+1-800-462-5482

Mon-Fri: 8am - 7:45pm (EST)

Contact Address

14930 Northam Street,
La Mirada, CA 90638, USA.

Chat or Submit a Claim

Let Warranty Valet assist you in claiming Makita warranty hassle-free.

What is covered under the Makita Warranty?

Makita warranty applies to:

  • Makita Lithium-Ion tools, batteries, and chargers
  • Pneumatic nailers
  • Makita ConnectX portable backpack power supply
  • Makita general products
  • Emissions-related components

What is NOT covered under the Makita Warranty?

Makita warranty will be invalid:

  • Normal wear and tear
  • Improper maintenance or alterations
  • Unauthorized repairs
  • Makita accessories
  • Laser instruments damages

Products of Makita:

Our claim assistance covers all Makita products, including:

Product name
Blowers
Power Cutters
Radios
Speakers
Hedge Trimmers

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Makita logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Makita.