3 Simple Steps for Gucci Warranty Claim

Step 1:

• You must contact the customer service center of GUCCI to file a warranty claim. Even if you have inquiries about the GUCCI website or online purchasing, contact them.

• You have four options to get in touch with them: calling over the phone, live chatting, using WhatsApp, or emailing.
  

• After-sales services are available for products bought from the official website, any GUCCI boutique, or any other GUCCI-authorized retailer. The inclusion of a warranty card must be done for timepiece and watch repairs.
  

Step 2:

• You are encouraged to create an account to effectively track and manage your orders. You can choose to initiate returns either by mail or in-store.

• For online purchases, the return period extends to 30 days (except for beauty items, which have a 10-day return window) from the date of delivery.

• In the case of in-store purchases, you can exchange or return eligible merchandise within a 14-day window from the date of purchase. 

• To be eligible for return, the merchandise should remain unworn, retain its original condition, be in the original packaging with an undamaged box, have its original tags attached, and be accompanied by a valid proof of purchase.

Step 3:

• Items that are personalized, made-to-measure, or made-to-order, as well as fragrance and beauty products, are not eligible for returns or exchanges. 7-10 days will be taken for the returns to be processed.
  

• Lots of information, including gifts, the metaverse, NFTs, shipping, and delivery, is provided on the FAQs sheet.

Gucci Warranty Period:

• 2-year international warranty on timepieces