PlayStore & App Store
Confirm your product is within its limited warranty period (varies by product).
Locate your proof of purchase (invoice/receipt).
Note your product model, serial number, and issue details.
Ensure the problem is a manufacturing defect, not physical damage or misuse.
Go to Logitech Support and select your product.
Choose “File a Warranty Claim” or contact support (chat/email/phone).
Provide product details, issue description, and upload proof of purchase.
Follow troubleshooting steps given by the support team.
If approved, Logitech will offer a replacement or solution (no repair in most cases).
You may or may not need to return the defective product (depends on case).
Replacement product is shipped to your address.
The replacement continues under the remaining original warranty period.
1-year limited warranty on Ultimate Ears Custom In-Ear Monitor
Typical Processing Time: Based on customer experience, Logitech warranty claims usually take around 1 to 2 weeks from claim initiation.
Reason for Common Delays: Delays in Logitech warranty claims often occur when product or purchase details are incomplete or incorrect, proof of purchase or invoice information is missing or unclear, or replacement units or spare parts are not readily available.
Helpful Tip to make the claim easier: A helpful tip to make your Logitech warranty claim easier is to keep your proof of purchase ready, provide complete and accurate product details, and contact Logitech’s authorized support or service center directly with all relevant information.
Invoice or Receipt
Product Serial Number
3930 North First Street,
San Jose, CA-95134,
USA.
Logitech warranty covers:
Logitech warranty does not covers:
Only the essential components included with the product are generally covered under warranty. Standalone accessories, such as cables or mouse pads, may have a separate warranty or shorter coverage period.
Once you submit your warranty claim, Logitech provides a reference or case number. You can use this number to track the status of your claim online or by contacting customer support.
Logitech usually doesn’t offer loaner units. However, for certain business or gaming products, replacement options may be available depending on stock.
To claim a Logitech warranty, contact support, provide proof of purchase, product details, and submit a claim for devices like Logitech MX Master 3, MX Keys, or Logitech headset.
Logitech warranty period usually ranges from 1 to 2 years, depending on the product such as MX Master 3, MX Keys, K380 keyboard, or webcams.
You can check Logitech warranty status by logging into your account or contacting support with your product serial number and invoice.
For Logitech mouse warranty claim, submit a request with proof of purchase and issue details for models like MX Master 3, M705, or M185.
To claim warranty for Logitech keyboards like MX Keys, K380, or Ergo K860, register your product and contact support with purchase proof.
Yes, Logitech warranty covers products like Logitech BRIO 4K webcam, Zone Wireless headset, and other devices against manufacturing defects.
Product registration is helpful but not mandatory; you mainly need proof of purchase and product details to file a claim.
You can track your Logitech warranty claim by logging into your support case or checking updates shared by Logitech support via email.
Logitech usually provides replacement instead of repair if a defect is confirmed under warranty.
In most cases, proof of purchase is required, but Logitech may verify warranty using serial number in some situations.
Our complete claim assistance covers all Logitech products, including:
| Product name |
|---|
| Mouse |
| Logitech Pro X Superlight 2 Dex |
| Logitech Pro 2 Lightspeed |
| Logitech G309 Lightspeed |
| Logitech G305 Lightspeed |
| Keyboard |
| Logitech G915 X LIGHTSPEED |
| Logitech G515 LIGHTSPEED |
| Logitech Signature Slim Solar + |
| Logitech Signature Slim Wired Combo (MK620 & MK625) |
| Headsets |
| Logitech G522 LIGHTSPEED Wireless Gaming Headset |
| Logitech G A20 X Wireless Gaming Headset |
| Logitech G PRO X 2 LIGHTSPEED Wireless Gaming Headset |
| Logitech G733 LIGHTSPEED Wireless Headset |
| Logitech G735 LIGHTSPEED |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Logitech logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Logitech.