Step 1:

  • All customers should have a login account to access the Logitech website. This will be the best way to access and store all your details related to your Logitech products. It can be done in seconds with your first name, last name, email address, and a strong password.

  • The dashboard helps you easily view and manage your profile, orders, and product status, making it simple to track a Logitech warranty claim online or check product eligibility.

  • The Logitech AMR B2C online store, managed by Digital River, provides a 30-day refund policy. This guarantee covers a full refund, including the purchase price and any original shipping and handling charges.

Step 2:

  • You can register your product only through Logi ID to initiate a Logitech warranty replacement. You have a separate page for the purpose where you will have to provide all the basic product details to keep it registered on your account.

  • Since Logitech sells a wide range of products, each has different limited warranty coverage. You can check the warranty period on the Logitech website, product packaging, or included documentation.

  • If your product is defective, register it and initiate the claim by clicking the “File a Warranty Claim” button. You can also submit a Logitech headset warranty claim or any other product-specific claim, and contact Logitech support via calls or chat with the required proof.

Step 3:

  • You must contact Logitech Customer Support before sending your product for returns or claims. They are not responsible for any products sent without prior authorization.

  • Logitech offers a variety of support options to help customers resolve any queries, concerns, or issues, including questions about the Logitech Return Policy, as quickly as possible.

Logitech Warranty Period:

  • 1-year limited warranty on Ultimate Ears Custom In-Ear Monitor

Real Experiences with Logitech Warranty Claims:

Typical Processing Time: Based on customer experience, Logitech warranty claims usually take around 1 to 2 weeks from claim initiation.

Reason for Common Delays: Delays in Logitech warranty claims often occur when product or purchase details are incomplete or incorrect, proof of purchase or invoice information is missing or unclear, or replacement units or spare parts are not readily available.

Helpful Tip to make the claim easier: A helpful tip to make your Logitech warranty claim easier is to keep your proof of purchase ready, provide complete and accurate product details, and contact Logitech’s authorized support or service center directly with all relevant information.

Required Documents for Your Logitech Warranty Claims:

  • Invoice or Receipt

  • Product Serial Number

Logitech Contact Information:

Phone Number

+1-866-632-5644

Mon-Fri: 9am - 9pm(ET)

Contact Address

3930 North First Street,
San Jose, CA-95134,
USA.

Chat or Submit a Claim

Let Warranty Valet assist you in claiming Logitech warranty hassle-free.

Useful Links:

What is covered under the Logitech Warranty?

Logitech warranty covers:

  • Covers defects in materials & workmanship under normal use
  • Repair, replacement, or refund at Logitech’s discretion
  • Valid claim requires a dated sales receipt
  • Shipping/handling may apply (unless prohibited by law)
  • Some products include an extended warranty (excludes third-party parts)

What is NOT covered under the Logitech Warranty?

Logitech warranty does not covers:

  • Improper use, maintenance, or operation outside instructions
  • Connection to an incorrect voltage supply
  • Accidents, misuse, unauthorized repair or modification
  • Lost parts originally supplied with the product
  • Consumables (e.g., batteries) not supplied by Logitech
  • Non-Logitech branded parts, accessories, or services (even if sold with the product)
  • Normal wear and tear
  • Indirect, incidental, special, or consequential damages

Logitech Warranty FAQs:

Are accessories, such as cables or mouse pads, covered under the Logitech warranty?

Only the essential components included with the product are generally covered under warranty. Standalone accessories, such as cables or mouse pads, may have a separate warranty or shorter coverage period.

How do I know if my warranty claim has been approved or processed?

Once you submit your warranty claim, Logitech provides a reference or case number. You can use this number to track the status of your claim online or by contacting customer support.

Can I get a temporary replacement while my Logitech device is being repaired?

Logitech usually doesn’t offer loaner units. However, for certain business or gaming products, replacement options may be available depending on stock.

Products of Logitech:

Our complete claim assistance covers all Logitech products, including:

Product name
Mouse
Logitech Pro X Superlight 2 Dex
Logitech Pro 2 Lightspeed
Logitech G309 Lightspeed
Logitech G305 Lightspeed
Keyboard
Logitech G915 X LIGHTSPEED
Logitech G515 LIGHTSPEED
Logitech Signature Slim Solar +
Logitech Signature Slim Wired Combo (MK620 & MK625)
Headsets
Logitech G522 LIGHTSPEED Wireless Gaming Headset
Logitech G A20 X Wireless Gaming Headset
Logitech G PRO X 2 LIGHTSPEED Wireless Gaming Headset
Logitech G733 LIGHTSPEED Wireless Headset
Logitech G735 LIGHTSPEED

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Logitech logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Logitech.