Step 1:

  • Any customer should have a login ID on their website. This will be the best way to access and store all your details related to your Logitech products. It can be done in seconds with your first name, last name, email address, and a strong password.

  • The dashboard will be very impressive and help you maintain and access all the details from your profile to order and other status of your product.

  • The Logitech AMR B2C online store, managed by Digital River, provides a 30-day refund policy. This guarantee ensures a full refund, covering both the purchase price and any applicable original shipping and handling charges.

Step 2:

  • You can register your product only through Logi ID. You have a separate page for the purpose where you will have to provide all the basic product details to keep it registered on your account.

  • Since Logitech creates and sells various products, They follow limited warranty coverage for each product that differs from one to the other. You refer to their listing on their website or the package or documentation of the product to know the exact warranty period of the specific product.

  • If you find any of your products defective, make sure you register your product and initiate the claim by clicking the “File a Warranty Claim” button. You can next get in touch with their support either through calls or chat and explain your issue with all the proper proofs in hand.

Step 3:

  • You must get in touch with customer support before sending your product for returns or claims. They are strictly not responsible for any product that is sent for a return without prior contact.

  • Logitech provides its customers with diversified support to help them sort out any kind of queries, concerns, and issues at the earliest possible.

Logitech Warranty Period:

  • 1-year limited warranty on Ultimate Ears Custom In-Ear Monitor

Logitech Contact Information:

Phone Number

+1-866-632-5644

Mon-Fri: 9am - 9pm(ET)

Contact Address

3930 North First Street,
San Jose, CA-95134,
USA.

Chat or Submit a Claim

If you are having trouble contacting Logitech, submit a claim here.

What is covered under the Logitech Warranty?

Logitech will always be the entire liability for your inclusion or exclusion in the warranty claim. They ensure all of their products will be free from defects in material and craftsmanship within the limited warranty period under normal use. In case the product fails and is eligible for the claim as per their evaluation, Logitech at its option will repair or replace the hardware or refund the amount paid in extreme cases unless you provide them with a copy of the sales receipt or dated itemized receipt. Shipping and handling charges may apply in the process except where prohibited by applicable law. Logitech may also extend the standard warranty period to designated hardware products (“Products”) manufactured by Logitech (“Extended Warranty”) which are not applied for third-party components or products.

What is NOT covered under the Logitech Warranty?

Logitech has strict limitations on what they cover in the claim. On that note, Damages resulting from improper maintenance or operation or usage, not in accordance with product instructions or connection to improper voltage supply; improper usage, accident, misapplication or any unauthorized disassembly, repair & modification; lost parts that were originally supplied with the Logitech hardware product; use of consumables, such as replacement batteries, not supplied by Logitech except where such restriction is prohibited by applicable law; non-Logitech services that may be accessed or controlled with a Logitech hardware product; non-Logitech branded parts and accessories even if sold with the Logitech hardware product or due to normal wear & tear. They are also not liable for all levels of indirect, incidental, special, or consequential damages from your side.

Products of Logitech:

Our claim assistance covers all Logitech products, including:

Product name
Conference Cameras
Headsets
Work Desks
Docking Stations
Rally Speaker
Keyboards

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Logitech logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Logitech.