In the warranty claim process, you have to select the products, such as furniture or mattresses, that you would like to claim. The information required for both products is identical.
Before submitting your claim, you should answer a few questions. Providing answers to these questions will enable them to address your issues promptly.
After providing the required details, at the bottom of the form, you need to upload three photos of the product with problems. All photos' maximum size is 10MB.
When items are returned, they undergo inspection upon arrival. Subsequently, the applicable credits and refunds are processed, covering the purchase price of the returned item(s), and taxes are reimbursed as per the relevant state regulations.
With the exception of refunds related to damaged or defective items, please note that shipping, delivery, and handling charges cannot be refunded, and there may be associated costs for return shipping or pickup services.
After the item(s) are received and undergo processing, refunds are typically disbursed within a span of ten (10) business days.
The help center will keep you updated about orders and tracking, delivery options, free and parcel shipping, FAQs, shipping FAQs, and more. In addition to calling or emailing, they also offer the option to book an appointment.
Feel free to take advantage of their high-quality service without any hesitation or worries.
During the warranty process, Living Spaces may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
For further info, Kindly Get in touch with them via this email.
If you have trouble contacting Living Spaces, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
Living Spaces offers a one-year limited warranty on the majority of its furniture, safeguarding against manufacturer defects in both workmanship and materials. This warranty takes effect from the day you acquire the items. For select items, frames enjoy coverage for three years, protecting against structural defects in materials or workmanship. In the event that a defect covered by the warranty is identified, Living Spaces reserves the right to either repair or replace the defective component. Furthermore, Living Spaces provides the option of additional warranty protection through the Living Spaces Care Free Plan extended warranty, which covers labor, transportation, and parts for the covered items.
1-year limited warranty on most of the furniture
3-year limited warranty on Frames of Indoor/Outdoor- Sofas, Loveseats, Chaises, Sectionals, Recliners, Accent Chairs and Ottomans
The warranty explicitly excludes coverage for various scenarios, including accidental damage and the normal wear and tear resulting from typical in-home usage. It also does not extend to damage incurred during delivery or as a consequence of neglect or abuse. In the case of neglect or abuse, Living Spaces will evaluate the product and make a judgment at its own discretion. Moreover, this warranty does not apply to furniture used for commercial or institutional purposes, such as home daycare, business and rental use, or property staging. It also excludes mattresses, mattress foundations, adjustable bases, mattress protectors, and other mattress accessories, along with accessories or clearance and floor model furniture sold "as-is." "As-is" items are ineligible for exchange, refund, return, or service. The warranty specifically excludes coverage for several conditions and scenarios, including any alterations made by the customer. It also does not cover fabric damage resulting from the application of fabric protection, variations in colorfastness or dye lots in fabrics, damage caused by neglect, abuse, misuse, improper storage, or accidents, as well as any issues stemming from incorrect or inadequate maintenance, cleaning, or care. This includes problems related to pet hair, mold, bug infestations, or water damage. The warranty does not apply to non-residential use or usage for purposes beyond the product's intended design. It also does not cover the settling of cushions due to normal wear and tear, the piling and wrinkling that naturally occurs with use, fabric fading or discoloration due to exposure to elements such as sunlight, water damage to electrical components, or the inherent characteristics of natural wood grain. The cost of labor and transportation will not be covered.
Living Spaces is dedicated to ensuring that your shopping experience is effortless and convenient, offering an unparalleled range of products at guaranteed, budget-friendly prices. Even more exciting, you won't have to wait for your new furniture as same-day delivery service is provided. Whether you prefer online shopping or visiting one of their showrooms, you can savor a complimentary cup of Starbucks while indulging in a top-notch shopping experience. For families, they provide a supervised kids' fun area where children over 42 inches in height can enjoy movies and video games while their parents shop without any worries.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Living Spaces logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Living Spaces.