Step 1:

  • Contact Linksys customer support and provide your product model, hardware revision, serial number, ISP details, and proof of purchase.

  • If the product is found defective under warranty or applicable consumer law, your claim will be evaluated.

  • If eligible, you will be asked to return the product through the Return Materials Authorization RMA process, which provides a unique reference number.

  • Ship the product at your own cost using proper packaging as per RMA instructions.

Step 2:

  • Contact Linksys via phone, live chat, or online communities for help with your claim.

  • Their support teams handle technical issues, security concerns, open-source queries, and customer service.

  • You can also refer to their official FAQ and warranty help pages for detailed guidance.

  • Customer support will assist you throughout the claim and troubleshooting process.

Step 3:

  • Register your product on the Linksys website using the model number and required details to simplify the claim process.

  • Keep all necessary information ready during registration and claim submission.

  • Depending on the issue, Linksys may provide a warranty replacement or repair service.

  • Warranty periods typically vary between 90 days, 1 year, or up to 5 years, depending on the product.

Linksys Warranty Period:

  • 30 to 90 Days Return Policy Depending Upon The Product

  • 90-Day Warranty Period For Refurbished Products

  • 1-Year Limited Warranty Period For Linksys Consumers

  • 5-Year Limited Warranty Period For Small & Medium Businesses

Real Experiences with Linksys Warranty Claims:

Typical Processing Time: Replacement units are generally dispatched within two business days after the defective hardware has been received and processed by the warehouse.

Reason for Common Delays: The most frequent cause for claim denial or delay is shipping a unit without the RMA number clearly marked on the box or omitting the dated proof of purchase.

Helpful Tip to make the claim easier: When shipping your device, ensure all original accessories like power adapters and antennas are included, as failing to return these can lead to a rejected Linksys warranty claim or a partial refund.

Required Documents for Your Linksys Warranty Claims:

  • Proof of Purchase

Linksys Contact Information:

Email Support

LinksysCares@linksys.com

Phone Number

USA:
(800) 326-7114

Other Countries

Australia:
0383838415

New Zealand:
098846264

Singapore:
+65 3158 6277

Belgium:
080027126

Netherlands:
0202253370

Saudi Arabia:
+966 800 111 1620

Contact Address

121 Theory Dr, Irvine,
California 92617, USA.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Linksys warranty hassle-free.

Useful Links:

What is covered under the Linksys Warranty?

Linksys warranty is applicable to:

  • Free from workmanship and material defects
  • Products purchased from authorized sellers or dealers
  • Repair or replacement

What is NOT covered under the Linksys Warranty?

Linksys warranty does not cover:

  • Cosmetic damages
  • Lack of maintenance
  • Product’s serial number has been defaced, altered, or removed

Linksys Warranty FAQs

How long is the standard Linksys router warranty?

Most new Linksys products, including routers, come with a 1-year limited hardware warranty from the date of original purchase. However, depending on the region (such as Australia or parts of the EU), some models may carry a 2-year or 3-year warranty period. Refurbished products typically have a shorter window or inherit the remaining time of the original warranty.

How do I perform a Linksys warranty check online?

There is no automated "instant check" tool on the website; instead, you must visit the Linksys Support Site and provide your device's serial number to a support agent via Live Chat or the technical support line. They will verify your coverage status based on the manufacturing date and your proof of purchase.

How can I register my Linksys product?

You can register your device by visiting the Product Registration page on the Linksys Support website. You will need the serial number, model number, and a digital copy of your receipt. Registering helps speed up the support process and ensures you receive important firmware and security updates.

What information is required for a Linksys warranty claim?

To file a claim, you must provide the model number, hardware revision, and serial number of the device. Most importantly, Linksys requires a dated proof of original purchase to process any warranty claim. Without a receipt, your claim may be denied regardless of the device's age.

What does the Linksys limited warranty cover?

The warranty covers defects in materials and workmanship under normal use. It ensures the hardware is free from faults and works as advertised. It does not cover cosmetic damage, issues caused by third-party software, accidents, or "acts of God" like lightning strikes and power surges.

How do I request a replacement (RMA) for a defective router?

If troubleshooting with technical support does not resolve the issue, they will issue a Return Materials Authorization (RMA) number. You will receive an email with instructions on how to ship your defective unit to a Linksys service center. Once received and inspected, a replacement unit is typically shipped out.

Is the Linksys warranty transferable to a new owner?

No, the Linksys warranty is non-transferable. It applies only to the original end-user purchaser. If you buy a used Linksys router from a third-party seller or a site like eBay, the original manufacturer's warranty is generally void.

Can I get a refund under the Linksys warranty?

The warranty is primarily for repair or replacement. Linksys may, at its discretion, offer a refund of the purchase price (minus rebates) if a replacement is not reasonably available. For standard returns or "change of mind" refunds, you must contact the original retailer where you bought the item.

What is the phone number for Linksys warranty support?

In the United States and Canada, you can reach Linksys Technical Support at 1-800-326-7114. They are available from 8:00 AM to 11:00 PM EST, Monday through Friday. International customers should use the Live Chat feature on the Linksys website to find region-specific contact details.

Does Linksys provide technical support after the warranty expires?

Linksys offers complimentary assisted technical support during the warranty period. Once the warranty expires, you can still access online resources, community forums, and the Linksys AI Agent, but one-on-one assisted support may require a fee or a paid service plan.

Products of Linksys:

Our complete claim assistance covers all Linksys products, including:

Product name
Mesh WiFi
Velop Micro 7
Velop Pro 7
Velop Pro 6E
Velop Micro 6
Unmanaged Switches
Multi-Gig PoE Switches
Multi-Gig Switches
Gigabit Switches

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Linksys logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Linksys.