3 Simple Steps for Amana Warranty Claim
Step 1:
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To initiate a warranty claim, complete the registration form with the following details: your name, contact information, product model number, serial number, purchase date, and any other required information.
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Register to receive essential appliance and safety updates, and purchase additional protection with no service fees, as well as accidental damage coverage.
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Amana provides three tiers of protection for its home appliances: Basic Protection, Enhanced Protection, and Platinum Protection. Basic Protection covers material and workmanship defects for a period of one year; Enhanced Protection covers defects for two years; and Platinum Protection covers defects for three years; all with a single one-time repair fee.
Step 2:
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Once your warranty has been registered, you will be eligible to get started your Amana warranty claim.
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Keep your original receipt or invoice, as you may be asked to do so during your Amana warranty claim initiation process.
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If you have a product issue that is covered by your Amana warranty, get in touch with Amana’s customer service and provide them with all the information you need, including your product model number and serial number, as well as proof of purchase.
Step 3:
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Describe the issue you’re having with your product. Once you’ve identified the issue, follow the instructions given by your Amana customer support representative. They may ask for more information or try to resolve the problem.
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You’ll also need to provide any required documentation or proof to back up your warranty request. If needed, a service technician will inspect and repair your product. Follow the technician’s instructions on how to schedule an appointment or send your product for repair.
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Amana will then send a technician to your home to repair your appliance. If the appliance cannot be repaired, Amana will replace it.
Amana Warranty Period:
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Amana provides a 1-year standard limited warranty for all major home appliances
Amana Contact Information:
Contact Address
553 Benson Road,
Benton Harbor, MI-49022,
USA.
What is covered under the Amana Warranty?
Amana warranty policy applies to:
- Manufacturers typically cover defects in materials or craftsmanship that cause malfunction or improper functioning of products.
- The warranty may cover repairs or replacements for faulty parts or the entire device, depending on the situation.
- Common issues covered by warranty claims include leaking dishwashers, loud noises from stripped agitator teeth, malfunctioning buttons, flashing lights, and leaking, as well as refrigerators that are not cooling and washing machines with issues like vibration, shaking, loud noises, or failure to spin.
- Warranty claims can be submitted to the Amana service team on behalf of customers to address these issues.
What is NOT covered under the Amana Warranty?
Amana warranty does not apply to:
- Amana brand warranties exclude coverage for misuse, abuse, neglect, and improper installation, operation, or maintenance.
- The warranty does not cover accidents, power surges, lightning strikes, consumables, or repairs and modifications.
- The warranty is void if the product is used in commercial settings.
- Delivery charges and transportation costs for services in remote locations are not covered.
Products of Amana:
Our claim assistance covers all Amana products, including:
| Product name |
|---|
| Home Appliances |
| Gas Ranges |
| Compact Ovens |
| 1.6 Cu. Ft. Over-the-Range Microwave |
| 36" Stainless Steel Wall Mount Flat Range Hood |
| 30" Range Hood with Full-Width Grease Filters |
| 29-inch Wide Bottom-Freezer Refrigerator |
| 28-inch Top-Freezer Refrigerator |
| Top Freezer Refrigerator - 16.4 cu. ft. |
| 1.6 Cu. Ft. Over-the-Range Microwave |
| 16 cu. ft. Amana® Chest Freezer |
| 3.5 cu. ft. Top-Load Washer with Dual Action Agitator |
| 4.3 cu. ft. Front-Load Washer with Large Capacity |
Contact Our Claim Experts
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Amana logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Amana.