3 Simple Steps for Grohe Warranty Claim:

Step 1:

  • Prior to commencing the registration process, ensure that all necessary information has been collected. This could include the model number of the product, the date of purchase, and evidence of purchase (such as receipt or invoice).

  • To register your product, you must provide your product information, including the serial number, Product SKU or Product Name, Quantity Purchased, Place of purchase, installation and upload the proof of purchase. You must also provide your contact information, including your name, address, and email address.

  • Click the submit button to register your Grohe product.

Step 2:

  • Once the registration form has been submitted, you will receive a notification via email or text message indicating that the process has been completed successfully.

  • Once you have registered your product, you will be able to view your warranty information. This information will include the warranty period, the warranty coverage, and the contact information for Grohe customer service.

  • If you think you've got a warranty issue, get in touch with AS America, inc., either through a Grohe authorized dealer or reseller, or write to the address given below.

Step 3:

  • Please be sure to include all relevant information about your claim, such as your sales invoice, a complete description of the issue, the item, the model number, the color, the finish, the date of purchase, the date of installation, and who the item was purchased from.

  • If you want more information or want to know the name and location of the service or repair facility closest to you, please call the number below. It usually takes warranty processing between 7 and 14 business days.

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Email Support


For further info, Kindly Get in touch with them via this email.

Phone Number


Monday-Friday 9:00AM – 9:00PM EST · Saturday 9:00AM – 5:00 PM EST

Contact Address


What is covered under the Grohe Warranty?

Under the Grohe Warranty, manufacturing defects in material and workmanship are covered for a specific period of time. The warranty covers the replacement or repair of defective parts. Terms and conditions are applicable. For more information and restrictions, please consult the official documentation accompanying the Grohe Warranty.

  • Electronic faucets, valves and controls with a lifetime limited to 5 years warranty

  • Chinaware toilet comes with a lifetime limited warranty, limited to 5 years warranty.

  • GROHE requires that all wall carriers installed in commercial applications are free of manufacturing defects for 10 years from the acquisition date by the original owner.

  • All mechanical parts are backed by a Limited Lifetime Warranty.

What is NOT covered under the Grohe Warranty?

The validity of this warranty extends solely to the original consumer owner of the product. However, it does not encompass expenses related to installation, labor, or any associated costs. Furthermore, it does not apply to any product or components thereof that have been repaired by individuals lacking the necessary qualifications, altered in any way, subjected to misuse, mismanagement, accidents, defective installation or maintenance, used in violation of GROHE's printed instructions, or harmed by Dirt, Limescale, or Aggressive Cleaners. It's important to note that this warranty excludes GROHE and does not incorporate any other indications of merchantability that GROHE may provide. Additionally, does not cover components such as filters, coolers, heater parts, accessories, and applications in outdoor, marine, industrial, commercial, or business settings.

About Grohe

At the forefront of the bathroom and kitchen installation industry, Grohe is a well-known brand that has been around for more than a century. It is renowned for its cutting-edge designs and innovative technology, as well as its commitment to quality craftsmanship, long-term durability, and user-friendly features. Grohe provides a broad selection of products, from faucets and showers to thermostats and sanitation systems, that are designed to improve the look and feel of both residential and commercial areas. The company is committed to sustainability and energy conservation, and continues to provide cutting-edge solutions that blend style with sustainability.

Products of Grohe

Grohe Essence Single-Handle Bathroom Faucet SmartControl Shower System Blue Home Duo Drinking Water System Eurosmart Kitchen Faucet Grohe Sensia Arena Smart Toilet

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Grohe logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Grohe.