Step 1:

  • Prior to commencing the registration process, ensure that all necessary information has been collected. This could include the model number of the product, the date of purchase, and evidence of purchase (such as receipt or invoice).

  • To register your product, you must provide your product information, including the serial number, Product SKU or Product Name, Quantity Purchased, Place of purchase, installation and upload the proof of purchase. You must also provide your contact information, including your name, address, and email address.

  • Click the submit button to register your Grohe product.

Step 2:

  • Once the registration form has been submitted, you will receive a notification via email or text message indicating that the process has been completed successfully.

  • Once you have registered your product, you will be able to view your warranty information. This information will include the Grohe warranty claim process, warranty period, warranty coverage, and contact information for Grohe customer service.

  • If you think you've got a warranty issue, get in touch with AS America, inc., either through a Grohe authorized dealer or reseller or write to the address given below.

Step 3:

  • Please be sure to include all relevant information about your Grohe warranty claim, such as your sales invoice, a complete description of the issue, the item, the model number, the color, the finish, the date of purchase, the date of installation, and who the item was purchased from.

  • If you want more information or want to know the name and location of the service or repair facility closest to you, please call the number below. It usually takes warranty processing between 7 and 14 business days.

  • During the warranty process, Grohe may offer you one of the following solutions: a warranty replacement or warranty service. The warranty period is usually limited to 5 or 10 years.

Grohe Warranty Period:

  • GROHE offers a limited 5-year warranty on electronic faucets, valves, and controls, as well as on chinaware toilets, despite their lifetime limited label

  • Wall carriers installed in commercial applications are covered against manufacturing defects for 10 years from the original owner’s purchase date

  • Additionally, all mechanical parts are protected by a Limited Lifetime Warranty

Grohe Contact Information:

Email Support

[email protected]

Phone Number

+1-800-444-7643

Monday-Friday 9:00AM – 9:00PM EST · Saturday 9:00AM – 5:00 PM EST

Contact Address

AS AMERICA, INC.
One CENTENNIAL AVENUE
PISCATAWAY, NEW JERSEY 08855.

  • Chat or Submit a Claim

    If you are having trouble contacting Grohe, submit a claim here.

What is covered under the Grohe Warranty?

Under the Grohe warranty, manufacturing defects in material and workmanship are covered for a specific period of time. The warranty covers the replacement or repair of defective parts. Terms and conditions are applicable. For more information and restrictions, please consult the official documentation accompanying the Grohe Warranty.

What is NOT covered under the Grohe Warranty?

The validity of this warranty extends solely to the original consumer owner of the product. However, it does not encompass expenses related to installation, labor, or any associated costs. Furthermore, it does not apply to any product or components thereof that have been repaired by individuals lacking the necessary qualifications, altered in any way, subjected to misuse, mismanagement, accidents, defective installation or maintenance, used in violation of GROHE's printed instructions, or harmed by Dirt, Limescale, or Aggressive Cleaners. It's important to note that this warranty excludes GROHE and does not incorporate any other indications of merchantability that GROHE may provide. Additionally, does not cover components such as filters, coolers, heater parts, accessories, and applications in outdoor, marine, industrial, commercial, or business settings.

Products of Grohe:

Our claim assistance covers all Grohe products, including:

Product name
Bathroom Faucets
Widespread Faucets
Single Hole Faucets
Centerset Faucets
Vessel Faucets
Showers
Shower Heads
Hand Showers
Body Sprays
Shower Systems
Shower Trims
Pressure Balance Trims
Kitchen Faucets
Pull-Down Kitchen Faucets
Pull-Out Kitchen Faucets
Semi-Pro Kitchen Faucets
Bar Faucets
Pot Fillers
Bathroom Sinks
Undermount Sinks
Wall Hung Sinks
Bathroom Accessories
Towel Bars and Towel Rings
Toilet Paper Holders
Robe Hooks
Grab Bars
Soap Dish Holders

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Grohe logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Grohe.