Step 1:

  • Customer support requests customers to fill out a form with their personal and product data before contacting the customer team. By providing this information in advance, the customer team can better understand their concerns and provide them with the best possible support.

  • Otherwise, hand over the burden of claiming the warranty to our dedicated warranty valet crew members, and they will take care of the rest of the process.

  • During the warranty process, Leon's Furniture may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period, which is different for each product.

Step 2:

  • The FAQs section is a comprehensive resource center that covers all departments and addresses any concerns you may have about shopping, registration and privacy, delivery and pick-ups, price and payments, furniture protection plans, financing, and more.

  • If you discover any products of the same brand and model that you have purchased at Leon's or an authorized Canadian retailer at a lower price within thirty days of the purchase date, you are eligible for the 30-day Price Guarantee.

Step 3:

  • Kindly register yourself first, offering your personal data such as email, name, password, and postal code. There is no need to create an account separately once you make registration. 

  • Without having an account, your orders cannot be tracked. Individuals who already have an account need to provide an email and password for their orders to be tracked.

Leon's Furniture Warranty Period:

  • 5-year warranty on durability, power, and moving parts

  • 5-year replacement warranty on Suites

Leon's Furniture Contact Information:

Email Support

For further info, Kindly Get in touch with Leon's Furniture via this email.

[email protected]

Phone Number

+1-866-273-0927

Place a call to get more support for warranty claim

Contact Address

45 Gordon Mackay Road,
Toronto, Ontario-M9N 3X3,
Canada.

  • Chat or Submit a Claim

    If you are having trouble contacting Leon's Furniture, submit a claim here.

What is covered under the Leon's Furniture Warranty?

Leon's Furniture protection plan covers:

  • Material and workmanship defects
  • Repair or replacement
  • Parts and labor
  • Personal and Home use
  • Working components

What is NOT covered under the Leon's Furniture Warranty?

Leon's Furniture protection plan does not cover:

  • Discoloration, pitting, or rust
  • Defective or inadequate wiring
  • Lack of recommended maintenance
  • Cosmetic parts/accessories
  • Physical damages

Products of Leon's Furniture:

Our claim assistance covers all Leon's Furniture products, including:

Product name
Sofas
Loveseats
Chairs
Sectionals
Sofa Beds and Futons
Recliners
Coffee Tables
End Tables
Sofa Tables

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Leon's Furniture logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Leon's Furniture.