Step 1:

  • Registering the product is the primary step to making a Kingsdown warranty claim.

  • Please note that all fields, including the law tag or serial number, your name, your address, and your contact details, are required.

  • For your comfort, they have demonstrated how to find the warranty code, the date when the product was manufactured, and the name of the mattress store.

Step 2:

  • Kingsdown provides warranty coverage for its clients in the USA and Canada.

  • If you scroll down, you will find information about warranties for air controllers and other products.

  • The FAQs page provides numerous solutions to your questions. Once you read all the answers covered, you will have a clear understanding of the products.

Step 3:

  • To submit a Kingsdown warranty claim, they request that you watch the video for additional information.

  • The video will provide you with all the necessary details to ensure a smooth and efficient submission process.

  • They will respond to your claim within one to two business days. Don't forget to attach the photos needed by the manufacturer.

  • During the warranty process, Kingsdown may offer one of the following solutions: a warranty replacement or warranty service. The warranty period for its products is either 1, 3, 5, or 10 years.

Kingsdown Warranty Period:

  • 1, 3, 5, and 10-year warranty for repair or replacement according to the products

Kingsdown Contact Information:

Phone Number

+1-844-468-6999

Place a call to get more support for warranty claim

Contact Address

5800 Steeles Avenue,
West Woodbridge, Ontario-L4L OJ4,
Canada.

Chat or Submit a Claim

If you are having trouble contacting Kingsdown, submit a claim here.

What is covered under the Kingsdown Warranty?

Kingsdown warranty applies to:

  • Repair or replacement
  • Foundations
  • Coils or wire damage
  • Torn or damaged handles
  • Body indentations of 1-inch (non-quilted) or 1.5 inches (quilted) or more

What is NOT covered under the Kingsdown Warranty?

Kingsdown warranty does not apply to:

  • Mattress fabric and border wires
  • Used bedding, floor models, and items sold "as is"
  • Inappropriate foundation or improper bed frame
  • Comfort preferences, bed height, and sheet fit issues
  • Transportation costs and damage from delivery or misuse

Products of Kingsdown:

Our claim assistance covers all Kingsdown products, including:

Product name
Vintage Beds
Pillows
Foam Beds
Adjustable Bases
Mattress Protectors

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Kingsdown logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Kingsdown.