This is the right place for you to claim the Canada Goose warranty.
Being an account holder can help you remove the barriers on the way to claim the warranty for Canada Goose Products. Just your name and email are sufficient for the account formation.
You can't make warranty claims at the stores or shops where the Canada Goose Products are sold other than the online platform.
Under the warranty period, your product will be repaired free of charge. However, in case the products exceed the warranty time period, the repair cost will be determined by the seller.
Products purchased starting from November 13th, 2023, are eligible for returns at any Canada Goose retail store until January 7th, 2024. For online orders, it's essential to ensure that the return package is postmarked by no later than January 7th, 2024.
Items acquired before November 13th, 2023, or after January 7th, 2024, will fall under the regular 30-day return policy. You must ensure that the products you are about to return are unwashed and unworn, with the original tags, and that socks are in their original packaging when returning them.
Canada Goose takes 1-2 days and 5-7 days for the return and refund respectively. Returns that are not authorized will not be handled.
Customer support provides you with three options to contact them either by phone number which is toll-free, by email, or via live chat. They can't be reached on Sundays.
Other than these different means of contacting them, they are also available on social media platforms such as Instagram, Facebook, YouTube, Twitter, and Pinterest.
Mon-Sat: 9am - 6pm (EST)
250 Bowie Avenue,
Toronto, ON-M6E 4Y2,
Canada Goose products purchased from an Authorized Retailer come with a comprehensive warranty against any material or workmanship defects for the entire lifespan of the product. This "lifetime" is defined as the typical and customary period during which the product can be worn by the original owner. If a product experiences a failure due to a manufacturing defect, they will either repair it free of charge or, at their discretion, replace it. In the event that the exact style is unavailable for a replacement, they will offer a product of equal value and similar style. You have the option to modify or adjust your Canada Goose item to better suit your body or specific requirements. If you decide to make alterations, their warranty service will still cover any unaltered areas of your item.
30-day standard return policy
The warranty excludes coverage for repairs necessitated by accidents, improper care, negligence, or regular wear and tear. It's important to note that removing the inside garment tags will void this warranty. For any damage that falls outside the warranty's coverage, Canada Goose may propose repairs for a reasonable fee. Improper care or negligence, like storing the product while it's wet, sealing it in an airless environment, or failing to adhere to the care instructions on the label inside the garment, can lead to damages that won't be covered by the warranty.
Canada Goose stands as a Canadian holding company overseeing winter apparel manufacturing. Its inception dates back to 1957 when Sam Tick established it under the banner of Metro Sportswear Ltd. The brand's hallmark is its iconic circular logo, featuring red, white, and blue hues. This emblem resembles a mirrored representation of the North Pole, where the white symbolizes the vast ocean, while the blue patches depict islands, encircled by lines of longitude and latitude to evoke the appearance of a classic Arctic map. Additionally, Canada Goose garments find utility among researchers and laborers operating in isolated, frigid terrains.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Canada Goose logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Canada Goose.