The products that are defective under the warranty period have two ways for the problems to be resolved: either by contacting an independent Lennox dealer or a licensed HVAC contractor.
When the above-mentioned methods do not work out, you are provided with an option to reach out to the customer service team which is always ready to have your back.
You will have no difficulty in the event you are confused about locating an independent Lennox dealer, as they can be found on the official website.
The dealer and equipment owner have different registration procedures. The customer number and installation information are supposed to be submitted by the dealers and equipment owners to begin the registration immediately.
For the entire registration, both types of customers must provide the serial and model numbers, installation date, and email address, which are essential for confirming the coverage.
The provided basic limited warranty is extendable. There are certain limits to how far you can extend it, as outlined on the Lennox website.
Their customized options offer you the chance to opt for either parts-only coverage or parts-and-labor coverage, ensuring you have the peace of mind you require.
During the warranty process, Lennox may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
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If you have trouble contacting Lennox, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
Any product deemed defective by their expert team during normal use within the estimated warranty period is eligible for a claim. Lennox will thoroughly
address the product's issues through repair or replacement, regardless of whether it involves individual parts or the entire product.
5-year limited warranty on parts and compressors for Lennox Merit Series products
10-year limited warranty on the compressor for Lennox Elite Series products
10-year limited warranty on the parts and compressor for Dave Lennox Signature Collection Series products
20-year limited warranty on the heat exchanger for Lennox Merit Series products
The limited warranty does not cover products damaged by any act of God, such as fire, floods, wind, lightning, hurricanes, tornadoes, or earthquakes, nor does it cover incidents like accidents, misuse, neglect, abuse, vandalism, theft, or unreasonable use or operation of the equipment or its components.
Lennox, as a corporation, consistently enlarges its direct-to-network distribution model, dealer and distributor networks, and digital tools to ensure exceptional service for all customers. Their residential heating and cooling equipment, tailored for both replacement and new construction markets in the United States and Canada, offers unparalleled comfort and climate control with high-efficiency ratings and cutting-edge mobile technology. Moreover, Lennox supplies climate control and refrigeration systems for diverse commercial settings such as retail establishments, restaurants, schools, supermarkets, office buildings, and other commercial applications across North America.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Lennox logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Lennox.