Step 1:

  • The products that are defective under the warranty period have two ways for the problems to be resolved: either by contacting an independent Lennox dealer or a licensed HVAC contractor. 

  • When the above-mentioned methods do not work out, you are provided with an option to reach out to the customer service team which is always ready to have your back.

  • You will have no difficulty in the event you are confused about locating an independent Lennox dealer, as they can be found on the official website.

Step 2:

  • The dealer and equipment owner have different registration procedures. The customer number and installation information are supposed to be submitted by the dealers and equipment owners to begin the registration immediately.

  • For the entire registration, both types of customers must provide the serial and model numbers, installation date, and email address, which are essential for confirming the coverage.

Step 3:

  • The provided basic limited warranty is extendable. There are certain limits to how far you can extend it, as outlined on the Lennox website. 

  • Their customized options offer you the chance to opt for either parts-only coverage or parts-and-labor coverage, ensuring you have the peace of mind you require.

Lennox Warranty Period:

  • 5-year limited warranty on parts and compressors for Lennox Merit Series products

  • 10-year limited warranty on the compressor for Lennox Elite Series products

  • 10-year limited warranty on the parts and compressor for Dave Lennox Signature Collection Series products

  • 20-year limited warranty on the heat exchanger for Lennox Merit Series products

Lennox Contact Information:

Phone Number

+1-800-953-6669

Monday – Friday, 9 am – 7 pm EST

Contact Address

2140 Lake Park Blvd,
Richardson, TX-75080,
USA.

Chat or Submit a Claim

Let Warranty Valet assist you in claiming Lennox warranty hassle-free.

What is covered under the Lennox Warranty?

Warranty Covered

  • Products deemed defective by the expert team during normal use within the warranty period are eligible for a claim.
  • Lennox will address product issues through:
  • Repair of defective parts or the entire product.
  • Replacement of individual parts or the entire product, as need

What is NOT covered under the Lennox Warranty?

Warranty Not Covered

  • Accidents
  • Misuse or neglect
  • Abuse or vandalism
  • Theft
  • Unreasonable use or operation of the equipment or its components

Products of Lennox:

Our complete claim assistance covers all Lennox products, including:

Product name
Heating & Cooling
Furnaces
Air Conditioners
Heat Pumps
Packaged Units
Air Handlers
Boilers
Garage Heaters
Mini-Split Systems
Comfort Controls
Thermostats
Zoning
Indoor Air Quality
Air Purification
Humidity Control
Ventilation
Filters
Systems
Ultimate Comfort System
Healthy Climate Solutions

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Lennox logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Lennox.