The products that are defective under the warranty period have two ways for the problems to be resolved: either by contacting an independent Lennox dealer or a licensed HVAC contractor.
When the above-mentioned methods do not work out, you are provided with an option to reach out to the customer service team which is always ready to have your back.
You will have no difficulty in the event you are confused about locating an independent Lennox dealer, as they can be found on the official website.
The dealer and equipment owner have different registration procedures. The customer number and installation information are supposed to be submitted by the dealers and equipment owners to begin the registration immediately.
For the entire registration, both types of customers must provide the serial and model numbers, installation date, and email address, which are essential for confirming the coverage.
The provided basic limited warranty is extendable. There are certain limits to how far you can extend it, as outlined on the Lennox website.
Their customized options offer you the chance to opt for either parts-only coverage or parts-and-labor coverage, ensuring you have the peace of mind you require.
5-year limited warranty on parts and compressors for Lennox Merit Series products
10-year limited warranty on the compressor for Lennox Elite Series products
10-year limited warranty on the parts and compressor for Dave Lennox Signature Collection Series products
20-year limited warranty on the heat exchanger for Lennox Merit Series products
2140 Lake Park Blvd,
Richardson, TX-75080,
USA.
Any product deemed defective by their expert team during normal use within the estimated warranty period is eligible for a claim. Lennox will thoroughly
address the product's issues through repair or replacement, regardless of whether it involves individual parts or the entire product.
The limited warranty does not cover products damaged by any act of God, such as fire, floods, wind, lightning, hurricanes, tornadoes, or earthquakes, nor does it cover incidents like accidents, misuse, neglect, abuse, vandalism, theft, or unreasonable use or operation of the equipment or its components.
Our claim assistance covers all Lennox products, including:
| Product name |
|---|
| Furnaces |
| Heat Pumps |
| Boilers |
| Garage Heaters |
| Boilers |
| Thermostats |
| Air Conditioners |
| Air Handlers |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Lennox logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Lennox.